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- Tasks: As a Gas Repair Engineer, you'll maintain and repair gas appliances in customers' homes.
- Company: HomeServe UK is a leading home services provider with over 30 years of experience.
- Benefits: Enjoy a competitive salary, seasonal hours, generous leave, and a fantastic pension scheme.
- Why this job: Join a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need CCN1, CENWAT1, HTR1 & CKR1 certifications and a full UK driving licence.
- Other info: Extensive training provided, including buddy support and accommodation for induction.
The predicted salary is between 36000 - 63000 £ per year.
HomeServe are now recruiting for directly employed Gas Engineers to join our team!
Location: Walsall
Full Time: You will average 40 hours per week over the year working annualised hours (Less in Summer more in Winter), but your pay will not change! This also includes working some weekends and Bank Holidays.
Salary: £44,900 + £1,500 signing on bonus!
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours - (shorter hours in the summer with the same pay)!
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifice to shop at Currys and Ikea, spreading the cost over 12 months
- Free Cover 8 HomeServe policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private, award-winning training facility and access to our excellent team of field-based coaches to support your ongoing learning and development in the role
- Take control of your own career and development with our wide range of learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: As a Gas Repair Engineer at HomeServe, we put the customers’ experience at the forefront of everything we do. You will undertake the maintenance and repair work of gas appliances and central heating systems in our customers’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What we need from you:
- CCN1, CENWAT1, HTR1 & CKR1
- Full UK Driving Licence with no more than 6 penalty points
- Exceptional customer service - communication is key
- Proactive, ‘can do’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2 you will be buddied up with an experienced HomeServe Gas Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps: If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch directly to invite you to an in-person assessment, where you can show us what you’ve got! You will meet the team, complete a technical assessment and answer a few interview questions.
If this sounds like you then we’d love to hear from you. It’s our People that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our People to do the right thing. At HomeServe we’ve got over 30 years’ experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing and drainage, boiler, heating, or electrics, our Home Experts are ready to get your job done.
Gas Repair Engineer - Walsall employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Walsall
✨Tip Number 1
Familiarise yourself with the specific qualifications required for the Gas Repair Engineer role, such as CCN1, CENWAT1, HTR1, and CKR1. Make sure you can confidently discuss your experience and how it relates to these qualifications during the interview.
✨Tip Number 2
Prepare to showcase your exceptional customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this is a key aspect of the role at HomeServe.
✨Tip Number 3
Research HomeServe's company culture and values. Understanding their commitment to customer satisfaction and employee development will help you align your answers during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 4
Practice common technical questions related to gas repair and maintenance. Being well-prepared for the technical assessment will show your expertise and confidence in the field, making you a strong candidate for the position.
We think you need these skills to ace Gas Repair Engineer - Walsall
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Gas Repair Engineer position. Highlight your relevant experience and skills that align with what HomeServe is looking for.
Tailor Your CV: Customise your CV to reflect the specific qualifications and experiences that match the job. Emphasise your CCN1, CENWAT1, HTR1 & CKR1 certifications, as well as any customer service experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your proactive attitude and problem-solving skills, and explain how you can contribute to enhancing customer experience at HomeServe.
Prepare for the Assessment: Once you submit your application, be ready for the open book Gas Theory Paper. Familiarise yourself with gas safety regulations and common repair scenarios to ensure you perform well in the assessment stage.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Qualifications
Make sure to highlight your CCN1, CENWAT1, HTR1, and CKR1 qualifications during the interview. Be prepared to discuss how these certifications have equipped you to handle gas appliances and central heating systems effectively.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of examples from your past experiences where you provided outstanding service. Be ready to explain how you communicate with customers and resolve their issues.
✨Emphasise Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered challenges in your work and how you approached solving them. A keen eye for detail and a proactive attitude are essential traits that HomeServe values.
✨Familiarise Yourself with HomeServe's Culture
Research HomeServe's values and culture before the interview. Understanding their commitment to inclusivity and customer satisfaction will help you align your answers with what they are looking for in a candidate.
