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- Tasks: Review and manage casualty claims while ensuring thorough documentation and communication.
- Company: Join AAA, a trusted organisation serving over 14 million members with a focus on innovation and inclusivity.
- Benefits: Enjoy a competitive salary, 401k match, medical benefits, PTO, and tuition reimbursement.
- Why this job: Grow your career in a supportive environment with opportunities for advancement and a strong team culture.
- Qualifications: Degree in Business or Insurance preferred; 5 years of relevant experience required.
- Other info: Hybrid work model available, combining in-office and remote work.
The predicted salary is between 60000 - 84000 £ per year.
Join a team committed to driving your career forward.
Job Type: Full time
Job Description:
Florida Casualty Senior Claim Specialist – The Auto Club Group
What you will do:
- Review assigned claims
- Contact the insured and other affected parties
- Set expectations for the claim process and document activities thoroughly
- Complete complex coverage analysis and ensure all policyholder benefits are identified
- Investigate the facts regarding claims
- Determine claim payment and recovery potential
- Review damages and apply relevant laws
- Refer claims to other units as needed
- Handle both attorney-represented and unrepresented injury claims
- Assist Claim Manager with file reviews and training
Opportunity to grow as a Senior Claim Specialist with competitive salary and benefits.
How you will benefit:
Salary: $75,000 - $85,000 annually + performance bonus
Benefits include 401k match, medical, dental, vision, PTO, paid holidays, tuition reimbursement.
Candidate qualifications:
Preferred Qualifications:
- Degree in Business Administration, Insurance, or related field; or equivalent experience
- Completion of relevant insurance courses or designations
- 5 years litigated file handling experience
Required Qualifications:
- Degree in Business Administration, Insurance, or related field; or equivalent experience
- Florida State adjuster license
- Valid Florida driver’s license
Experience:
- Negotiation, injury evaluation, evidence assessment, subrogation, coverage analysis, statement taking, and claims resolution
Knowledge and Skills:
- Understanding of relevant laws and medical terminology
- Effective communication, customer service, problem-solving, and organizational skills
Work Environment:
Hybrid model with in-office and remote work, depending on role and leadership assessment.
Who We Are:
Part of AAA, serving over 14 million members across multiple states, committed to innovation, quality service, and inclusivity.
Additional notes: Salary based on geographic area and experience. Equal opportunity employer. Background and drug screening required.
Senior Casualty Claim Specialist - Tampa, FL employer: AAA-The Auto Club Group
Contact Detail:
AAA-The Auto Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Casualty Claim Specialist - Tampa, FL
✨Tip Number 1
Familiarise yourself with the specific laws and regulations related to casualty claims in Florida. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of AAA-The Auto Club Group. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle complex claims situations, as this role requires strong problem-solving skills.
✨Tip Number 4
Showcase your negotiation and communication skills in any interactions with the hiring team. These are crucial for a Senior Casualty Claim Specialist, so be ready to discuss relevant experiences where you've successfully resolved disputes.
We think you need these skills to ace Senior Casualty Claim Specialist - Tampa, FL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling, negotiation, and any specific qualifications mentioned in the job description. Use keywords from the job listing to align your skills with what AAA-The Auto Club Group is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Senior Casualty Claim Specialist role. Mention your experience with litigated files and how it relates to the responsibilities outlined in the job description.
Showcase Relevant Skills: In your application, emphasise your understanding of relevant laws, medical terminology, and your effective communication skills. These are crucial for the role and should be clearly demonstrated through examples from your past work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for a claims specialist.
How to prepare for a job interview at AAA-The Auto Club Group
✨Know Your Claims Inside Out
Make sure you understand the claims process thoroughly. Be prepared to discuss your experience with handling litigated files and how you've navigated complex coverage analysis in the past.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you set expectations for clients and document activities.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've tackled challenging claims or resolved disputes. Highlight your negotiation skills and how you've assessed evidence to determine claim payment potential.
✨Familiarise Yourself with Relevant Laws
Brush up on the laws and regulations that pertain to casualty claims in Florida. Being knowledgeable about these will not only impress your interviewers but also demonstrate your commitment to the role.
