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For Companies At a Glance
- Tasks: Support accounting systems, train users, and troubleshoot applications.
- Company: Join Compass Group Canada, a global leader in foodservice with 625,000 employees.
- Benefits: Enjoy hybrid work options and opportunities for growth in a diverse environment.
- Why this job: Be part of a dynamic team making an impact across various sectors.
- Qualifications: Diploma in Accounting and three years' experience in a computerized accounting environment required.
- Other info: Position based in London, ON; JD Edwards, ORBIT, and CIMS experience is a plus.
The predicted salary is between 28800 - 48000 £ per year.
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Job Summary
Now, if you were to come on board as our Bilingual Accounting Application Support Analyst, we’d ask you to do the following for us:
- Serve as an integral member of our accounting systems support team
- Act as subject matter expert for Compass operations group and lead escalations from team members on how to use field accounting applications
- Devise and prepare procedural documentation for accounting applications
- Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up
- Communicate application problems and issues to management and define technical issues
- Manage emails and voice mail related to accounting applications
- Train new users and troubleshoot on CIMS and ORBIT
- Follow up with field when locations are not using appropriate accounting applications
Think you have what it takes to be our Bilingual Accounting Application Support Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Diploma in Accounting or equivalent
- Three (3) years’ experience in a computerized accounting environment
- Strong customer service, interpersonal and verbal and written communication skills
- Excellent analytical and problem solving skills
- Proficient working knowledge of Microsoft Office programs
- Ability to work in a fast paced, constantly changing environment
- Able to balance team and individual responsibilities
- Able to work overtime when required
- JD Edwards, ORBIT and CIMS experience an asset
Position is located in London, ON Hybrid, 2 days in the office.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Bilingual Accounting Application Support Analyst employer: COMPASS GROUP CANADA
Contact Detail:
COMPASS GROUP CANADA Recruiting Team
PeopleHub@compass-canada.com
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Accounting Application Support Analyst
✨Tip Number 1
Familiarise yourself with JD Edwards, ORBIT, and CIMS, as these are key systems mentioned in the job description. Having a solid understanding of these applications will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your bilingual communication skills, especially in a professional context. Since the role requires strong verbal and written communication, being able to articulate technical issues clearly in both languages will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving abilities during the interview. Think of specific examples where you've successfully resolved issues in a fast-paced environment, as this aligns perfectly with the expectations for the role.
✨Tip Number 4
Research Compass Group Canada and its operations to understand their culture and values. Being knowledgeable about the company will help you tailor your responses and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace Bilingual Accounting Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounting and customer service. Emphasise any specific software knowledge, such as JD Edwards, ORBIT, or CIMS, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bilingual skills and explains how your background makes you a great fit for the Bilingual Accounting Application Support Analyst role. Mention your problem-solving abilities and experience in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your analytical skills and proficiency with Microsoft Office programs. Provide examples of how you've successfully trained others or resolved technical issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an accounting role.
How to prepare for a job interview at COMPASS GROUP CANADA
✨Showcase Your Bilingual Skills
As a Bilingual Accounting Application Support Analyst, your ability to communicate effectively in both languages is crucial. Be prepared to demonstrate your language proficiency during the interview, perhaps by discussing your previous experiences or handling hypothetical scenarios in both languages.
✨Highlight Relevant Experience
Make sure to discuss your three years of experience in a computerized accounting environment. Provide specific examples of how you've used accounting applications like JD Edwards, ORBIT, or CIMS, and how you’ve contributed to problem-solving in past roles.
✨Prepare for Technical Questions
Expect questions that assess your analytical and problem-solving skills. Brush up on common issues related to accounting applications and think about how you would approach troubleshooting these problems. Being able to articulate your thought process will impress the interviewers.
✨Demonstrate Customer Service Skills
Since strong customer service skills are essential for this role, be ready to share examples of how you've successfully assisted users in the past. Discuss any training experiences you've had and how you ensured users were comfortable with the applications.
