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- Tasks: Make calls to potential clients, book appointments, and promote our services.
- Company: Join Stirling Ackroyd, a market leader in real estate with a commitment to excellence.
- Benefits: Enjoy flexible working hours, generous holidays, and access to mental health support.
- Why this job: Kickstart your career in sales with training, mentorship, and growth opportunities.
- Qualifications: Strong communication skills and a willingness to learn; sales experience is a plus.
- Other info: We value diversity and encourage applicants from all backgrounds.
The predicted salary is between 21600 - 37800 £ per year.
Location: Byfleet HQ
Brand: Stirling Ackroyd
Hours: Monday to Friday, 8:30am to 6:00pm
Salary: OTE: up to £27,000.00 per annum (Year 1)
About Stirling Ackroyd: Renowned as market leaders, we believe in providing credible expertise and professionalism. We are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community, we are market leaders in our sector and an industry-leading employer.
Job Summary and Key Responsibilities:
- Identify and maximise business opportunities from external and internal leads.
- Support the branch network with booking viewings, market valuations, and promoting the company's services via outbound telephone calls.
- Make outbound telephone calls to potential vendors, landlords, and applicants.
- Promote our estate agency services including valuations, property listings, viewings, and mortgage referrals.
- Maintain and update the customer database accurately.
- Follow up on leads and enquiries promptly and professionally.
- Book appointments for valuers and negotiators.
- Handle inbound sales calls and deal with initial enquiries.
- Achieve and exceed set call targets, conversion rates, and KPIs.
- Provide excellent customer service at all times.
- Assist with general sales administration when required.
Skills required:
- Excellent communication and interpersonal skills.
- Confident and polite telephone manner.
- Target driven and enthusiastic about sales.
- Good attention to detail.
- Ability to work independently and as part of a team.
- Willingness to learn and develop within the role.
- Basic IT skills.
- Previous experience working within a sales/customer service would be beneficial but not essential.
Training & Development:
- Full on-the-job training provided.
- Mentoring from senior sales staff.
- Opportunities for career progression.
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for top achievers.
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
- Excellent parental leave & company fertility policy in place.
- Structured training & support.
Stirling Ackroyd as part of LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Telesales Executive employer: Stirling Ackroyd Group
Contact Detail:
Stirling Ackroyd Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with the real estate market and the services offered by Stirling Ackroyd. Understanding the industry will help you engage more effectively with potential clients during your calls.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on making outbound calls, being confident and clear in your speech will make a significant difference in how you connect with potential customers.
✨Tip Number 3
Set personal sales targets for yourself to mirror the KPIs mentioned in the job description. This will not only prepare you for the expectations of the role but also demonstrate your target-driven mindset during interviews.
✨Tip Number 4
Network with current or former employees of Stirling Ackroyd if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Telesales Executive role. Emphasise your communication skills, sales experience, and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Stirling Ackroyd and how your values align with theirs. Be sure to include specific examples of your achievements in sales or customer service.
Highlight Key Skills: In your application, make sure to highlight key skills mentioned in the job description, such as being target-driven, having excellent communication skills, and a polite telephone manner. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a telesales role.
How to prepare for a job interview at Stirling Ackroyd Group
✨Research the Company
Before your interview, take some time to learn about Stirling Ackroyd and its values. Understanding their commitment to excellence and community will help you align your answers with their mission.
✨Prepare for Common Questions
Anticipate questions related to sales experience and customer service. Be ready to share specific examples of how you've successfully handled calls or exceeded targets in the past.
✨Show Enthusiasm for Sales
As a Telesales Executive, being target-driven is key. Demonstrate your passion for sales during the interview by discussing what motivates you and how you plan to achieve set goals.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner.
