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- Tasks: Lead and coach a team while managing HR services and processes.
- Company: Join a rapidly growing company known for quality home furnishings and exceptional customer service.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Be part of a dynamic HR team making a real impact on employee experience.
- Qualifications: Strong HR management skills and experience in employee services are essential.
- Other info: Opportunity to work with third-party vendors and enhance HR operations.
The predicted salary is between 36000 - 60000 £ per year.
Specialising in quality, affordable home furnishings, our client has built a reputation for offering top-notch products at competitive prices. They are committed to helping customers create the home of their dreams, all while providing unmatched service and expertise. They are growing rapidly due to a unique approach that combines quality, value, and a customer-first ethos. They are now looking for a HR Service Manager, to be based 3 days per week from their Swindon offices, with the additional 2 days per week homeworking. The HR Service Manager is a pivotal role within the wider HR Management Team. Reporting to the Senior HR Business Partner, this role will be instrumental in the development and delivery of vital employee services across the entire business. An autonomous role managing HR administration, policies, and processes through-out the full employee life cycle. This role will require a strong emphasis on both improving and optimising existing day to day operational foundations, within onboarding, HR policy, employee relations administration, HR reporting and systems. HR Service Manager – Responsibilities – Inspire, lead, and coach a small team of HR Co-ordinators – Develop a framework of accountabilities/processes/roles and responsibilities for HR Services – Set objectives and manage individual and team performance – Manage the relationship with third party providers/vendors/contractors on delivery
HR Service Manager employer: 360 Resourcing Careers
Contact Detail:
360 Resourcing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Service Manager
✨Tip Number 1
Familiarize yourself with the company's unique approach to customer service and their commitment to quality. Understanding their ethos will help you align your responses during interviews and demonstrate how you can contribute to their mission.
✨Tip Number 2
Highlight your experience in managing HR processes and improving operational foundations. Be prepared to discuss specific examples of how you've optimized HR services in previous roles, as this will show your capability to handle the responsibilities of the HR Service Manager position.
✨Tip Number 3
Since this role involves leading a small team, think about your leadership style and be ready to share how you inspire and coach others. Providing concrete examples of successful team management will strengthen your application.
✨Tip Number 4
Research the latest trends in HR technology and reporting systems. Being knowledgeable about current tools and practices will not only impress during interviews but also show that you're proactive and ready to implement improvements in their HR services.
We think you need these skills to ace HR Service Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the HR Service Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in HR administration, employee relations, and team management. Use specific examples that demonstrate your ability to improve and optimize HR processes.
Showcase Leadership Skills: Since the role involves leading a team of HR Coordinators, make sure to include any leadership or coaching experiences you have. Describe how you have inspired or developed others in previous roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of the company's ethos and commitment to customer service. Explain why you are passionate about contributing to their mission and how your values align with theirs.
How to prepare for a job interview at 360 Resourcing Careers
✨Showcase Your Leadership Skills
As a HR Service Manager, you'll be leading a team of HR Coordinators. Be prepared to discuss your leadership style and provide examples of how you've inspired and coached teams in the past.
✨Understand HR Processes Thoroughly
Familiarize yourself with the full employee life cycle and be ready to talk about your experience in managing HR administration, policies, and processes. Highlight any specific improvements you've made in previous roles.
✨Demonstrate Your Customer-First Ethos
Since the company values a customer-first approach, think of examples where you've prioritized employee or customer satisfaction in your HR practices. This will show that you align with their core values.
✨Prepare for Questions on Vendor Management
The role involves managing relationships with third-party providers. Be ready to discuss your experience in vendor management and how you've ensured successful delivery of services in the past.
