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- Tasks: Lead and develop control frameworks for risk assessment in banking operations.
- Company: Join J.P. Morgan, a global leader in financial services focused on innovation and inclusion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team revolutionising mobile banking and enhancing customer experiences.
- Qualifications: 3+ years in operational risk management; strong communication and stakeholder management skills required.
- Other info: Experience with retail banking processes is a plus; relevant degree preferred but not mandatory.
The predicted salary is between 43200 - 72000 £ per year.
The International Consumer Bank (ICB) is home to many of the firm’s most innovative initiatives, including new products, services, acquisitions, investments, partnerships, and collaborations. This division is responsible for building Chase UK, acquiring Nutmeg, and investing in C6. This role supports the Chase UK business, which aims to revolutionise mobile banking with seamless journeys and excellent customer experience.
As a Banking Operations Control Manager at JPMorgan Chase within the International Consumer Bank, you will lead and develop an enhanced control framework to support ongoing risk assessment and management.
Job Responsibilities- Assist in designing and implementing control frameworks to ensure regulatory and internal policy compliance.
- Build relationships with banking operations stakeholders to identify and mitigate risks related to products and services.
- Support audit activities, control testing, process reviews, and issue management.
- Conduct risk assessments for product development and changes, ensuring risks are identified and addressed.
- Monitor and improve the effectiveness of controls.
- Provide training on control processes and foster a risk-aware culture.
- Contribute to the CORE program focusing on control design, risk identification, issue management, and reporting.
- Partner with control colleagues across functions to maintain strong business relationships.
- Support operational risk practices, including reporting and control evaluations.
- Analyse programme data and metrics to assess control environment health.
- Participate in cross-department initiatives such as training and awareness programs.
- 3+ years in operational risk management within financial services, compliance, audit, or related fields.
- Strong risk assessment and control development skills.
- Excellent communication skills for engaging with senior stakeholders.
- Experience in stakeholder management and remediation processes.
- Process mapping expertise.
- Effective time management and attention to detail.
- Comfortable in an agile environment and a team player.
- Proficiency in Microsoft Office; familiarity with JIRA, Confluence, Alteryx, or CORE is a plus.
- Preferred qualifications include knowledge of retail banking processes and regulations.
- A relevant Bachelor’s degree is preferred but not mandatory.
J.P. Morgan is a global leader in financial services, committed to diversity and inclusion, providing strategic advice and products worldwide.
The Corporate Functions team supports various areas such as finance, risk, HR, and marketing, ensuring the company’s success through strong control environments and risk management practices.
Associate - Operations Control Manager employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Operations Control Manager
✨Tip Number 1
Familiarise yourself with the latest trends in operational risk management, especially within the financial services sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals already working in operational risk roles or related fields. Attend industry events or join online forums to connect with potential colleagues and learn about their experiences at JPMorgan Chase.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified and mitigated risks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to understand your impact.
✨Tip Number 4
Showcase your proficiency in tools like JIRA and Confluence by mentioning any relevant projects where you've used them. If you have experience with Alteryx or CORE, be sure to highlight that as well, as it can set you apart from other candidates.
We think you need these skills to ace Associate - Operations Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational risk management, compliance, and audit. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the banking operations landscape and your ability to develop control frameworks. Mention specific examples of how you've successfully managed risks in previous roles.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and stakeholder management experience. Provide examples of how you've engaged with senior stakeholders and contributed to risk assessment processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Operations Control Manager.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operations Control Manager. Familiarise yourself with risk assessment, control frameworks, and compliance requirements specific to the banking sector.
✨Showcase Your Experience
Prepare to discuss your previous experience in operational risk management. Highlight specific examples where you've successfully implemented control frameworks or managed stakeholder relationships.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to engage with senior stakeholders and demonstrate how you can foster a risk-aware culture.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've identified and mitigated risks in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical abilities.
