Head of Income

Here at East and North Hertfordshire NHS Trust, Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Job overview We are recruiting for a Head of Income who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Finance Department at East & North Herts NHS Trust is a One NHS Finance Level 2 accredited department, awarded for achieving consistent good practice in Finance Skills Development. Joining the department, you will be working in a high-performing Finance team, providing excellent support and advice to the organisation on all matters relating to finance, and joining our Trust on its journey of improvements through our ENH Production System programme, in partnership with the Victoria Mason Institute. We are looking for an enthusiastic, reliable, and conscientious individual who has a keen eye for detail and a strong work ethic. You will have a strong background in an NHS Finance role and will demonstrate excellent working knowledge of the NHS National Payment Tariff System. You will manage the organisation\’s Income team and will provide sound financial and commissioning performance reporting and advice to the Trust. At the heart of everything we do are our core values: Include, Respect and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Head of Income will ensure that the Trust accurately reports its clinical income and activity to the Trust Board and commissioners. You will ensure that the organisation receives accurate and timely income and activity information and that external reporting is actioned in accordance with contractual requirements and in line with national timetables. You will manage partnership relations with stakeholders, working with a wide range of finance, clinical, and operational managers to ensure the needs and objectives of the Trust are achieved. You will oversee the day-to-day management of the Income team, liaising with departments and multi-disciplinary teams as required, and will plan and oversee the implementation of service improvements as part of our ENH Production System and continued One NHS Finance accreditation journey. Working for our organisation At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work-life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications / Training Professional Accountancy Qualification (e.g. CIPFA, ACCA) or equivalent experience in a financial management or financial analyst role. Educated to bachelor’s degree or equivalent level of expertise and experience Knowledge of accountancy and finance acquired through degree in finance or equivalent. Significant post qualification professional experience including evidence of continued professional development. Previous Experience Experience in a complex NHS or private sector organisation. Understanding and experience of strategic and business planning. Experience of budget setting. Experience of successful and constructive engagement with senior individuals / Directors within an organisation and external companies. Experience of drafting and negotiating complex financial arrangements. Has previously and recently held an in-house finance or accountancy role within an NHS Trust. Skills Leadership and management skills including proven ability to exercise professional judgement of highly complex financial and commercial matters which require the analysis, interpretation and comparison of a range of options. Analyses problems and devise solutions on a range of financial and commercial issues with innovation and imagination Shares ideas, information and feedback (including conflicting professional opinion) in order to develop favourable financial solutions for the Trust. Strong communications skills with the ability to build effective relationships with a range of internal and external stakeholders, where there may be significant barriers to acceptance which need to be overcome using the highest levels of interpersonal and communication skills. Provide, receive, interpret and advise on highly complex, sensitive and/or contentious information. Including to manage and address such information appropriately in an antagonistic, challenging or hostile atmosphere. Communicate directly with commissioners and contractors for the purpose of discussing contracts or other forms of joint working arrangement. Confident in using Windows based IT systems e.g. Word processing, Outlook, Excel, PowerPoint. Highly developed leadership and management skills, including experience in managing a team of finance and income experts. Highly developed and advanced communications, negotiation and influencing skills and techniques with high level of commercial acumen. Knowledge Excellent Knowledge of National Payment Tariff System (NTPS) Knowledge and understanding of the patient level costing and service line reporting agenda within the NHS, including understanding the influence these policies have on the management of the trust as a business. Knowledge and experience of performance management techniques. Highly developed specialist knowledge and understanding of the way that NHS governance structures operate including, but not limited to, NHS Trusts and NHS Foundation Trusts both from a technical and operational perspective Strong specialist commercial knowledge and understanding including experience drafting and negotiating complex financial arrangements associated with a variety of contract structures with a range of different organisations including public private partnerships. Relevant, significant and up to date knowledge and understanding of the wide range and continually changing accountancy and finance (including legislation, NHS guidance and standard form agreements) directly and uniquely relevant to NHS bodies combined with a strong understanding of the roles and legislative framework of its stakeholders, regulators and partners (including CCGs, local authorities, NHSI & NHS Resolution) Other requirements Exercising professional judgement with authority whilst faced with opposing opinion, conflicting facts and a financial and income framework with scope for varied interpretation. Long periods of concentration in dealing with difficult, complex and contentious situations in respect of financial, income, technical and confidential issues Working with frequent interruptions, and short deadlines Management of large and diverse workload, including competing priorities and constantly bearing in mind issues of precedent which may have implications across the Trust Willingness to speak up in situations of conflict. Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff. Role model our Trust values every day Our values We want our staff to believe in, demonstrate and live our values in everything we do. Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Committed to our Community East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce. We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust. When you apply… Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible. All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox. As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post. Prince\’s Trust Support If you’re aged between 16 and 30 years-old, you can get FREE employability support from The Prince’s Trust. The Prince’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&SC@princes-trust.org.uk for support. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Employer certification / accreditation badges You must have appropriate UK professional registration. Name Liz Lawrence Job title Head of Income, Planning, Costing & Data Quality Email address liz.lawrence4@nhs.net Telephone number 07931 512926 #J-18808-Ljbffr