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- Tasks: Lead contract negotiations and manage sales agreements in a dynamic environment.
- Company: NCR VOYIX is a global leader in digital commerce solutions, transforming everyday interactions.
- Benefits: Enjoy career growth opportunities and a diverse, inclusive workplace culture.
- Why this job: Join a team that empowers top brands and revolutionises customer experiences across industries.
- Qualifications: 8+ years in commercial contracting, strong negotiation skills, and a professional demeanour required.
- Other info: Remote work options may be available; occasional travel required.
The predicted salary is between 43200 - 72000 ÂŁ per year.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, NCR VOYIX employs approximately 16,000 people across 35 countries. With a history spanning nearly 140 years, we are a global leader in consumer transaction technologies, transforming everyday interactions into meaningful moments. Our current focus is on revolutionizing store, restaurant, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities.
We are recognized not only for market leadership and innovative technology but also for creating exceptional consumer experiences in partnership with top retailers, restaurants, and financial institutions. Our expertise, R&D capabilities, and unique platform enable us to help clients navigate, simplify, and operate their technology systems effectively.
Our customers are central to our mission: to enable stores, restaurants, and financial institutions to surpass their goals—whether in customer satisfaction, revenue growth, operational excellence, cost reduction, or profit enhancement. Our solutions are designed to empower our clients to succeed in a competitive landscape.
NCR VOYIX’s industry-leading technology and innovative solutions are trusted by a diverse range of businesses worldwide, from renowned global brands to local favorites.
Title: Contracts Manager
Grade: 12
Location: London, UK
Position Summary:
The Contracts Manager, part of the NCR Voyix Law Department, is responsible for drafting, reviewing, negotiating, and finalizing sales contracts supporting NCR Voyix’s business objectives. This role focuses on software licensing, cloud services, subscription services, and maintenance/support contracts within the retail and hospitality sectors. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, assesses risk exposure, and advises senior management and business clients. Collaboration with internal teams such as Pricing, Global Sales, and Finance is essential to minimize margin erosion and ensure policy compliance. The role requires the ability to work under tight deadlines and manage multiple demands effectively.
Key Responsibilities:
- Meet with internal clients to understand business objectives and assess risks of sales transactions.
- Lead negotiations with customer’s senior management, attorneys, and contract professionals.
- Act as the primary contact during customer negotiations.
- Review, edit, and draft responses to customer proposed terms and conditions.
- Advise on contractual risks and provide recommendations to mitigate legal and business exposure.
- Identify risks, facilitate internal reviews, and seek management or legal resolutions.
- Exercise sound judgment on when to involve other parts of the business or legal team.
- Collaborate with bid support, pricing, and other teams to protect margins and manage risks before contract signing.
- Provide post-contract support on interpretation, disputes, and revenue recognition issues.
- Maintain knowledge of NCR Voyix policies, commercial laws, and industry practices; understand NCR Voyix’s solutions and financial analysis.
- Educate internal teams on contracting best practices and relevant topics.
Basic Qualifications:
- At least 8 years of commercial contracting experience, preferably in retail or hospitality.
- Availability for outside normal hours and occasional travel.
- Strong conceptual and innovative thinking skills; ability to articulate complex legal and technical ideas.
- Deep knowledge of NCR Voyix policies, solutions, and relevant laws.
- Excellent negotiation, communication, and writing skills.
- Ability to work independently under tight deadlines.
- Professional demeanor with strong interpersonal skills.
- Ability to identify legal issues and escalate appropriately.
Preferred Qualifications:
- Master’s degree in Business Administration or similar.
- Over 5 years of experience with sales and services contracts in retail/hospitality, especially cloud and software licensing.
- Proven negotiation leadership and conflict resolution skills.
- Experience coordinating efforts across multiple internal and external teams.
Employment offers are contingent upon passing screening criteria.
EEO Statement
NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will be considered without regard to protected characteristics. We promote a fair, inclusive environment where everyone can reach their potential.
Statement to Third Party Agencies
We accept resumes only from preferred agency partners. Unsolicited resumes sent to our employees or facilities will incur no fees or charges.
“Please ensure emails during application are from a @ncrvoyix.com domain.”
About Us
Join NCR Voyix to help run the world’s top brands. We specialize in transforming routine transactions into meaningful connections, leading in Retail, Restaurant, Digital Banking, and Payments across over 30 countries. Our solutions optimize banking, streamline restaurant services, enhance retail experiences, and secure payment systems. We value our culture and offer robust career growth opportunities. Be part of revolutionizing transactions in key industries.
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Contact Detail:
NCR Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Familiarise yourself with NCR Voyix's products and services. Understanding their cloud-based solutions and how they operate in the retail and hospitality sectors will give you an edge during interviews, as you'll be able to discuss how your skills align with their business objectives.
✨Tip Number 2
Network with current or former employees of NCR Voyix. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Contracts Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare for negotiation scenarios. Since the role involves leading negotiations, practice articulating complex legal concepts and developing negotiation strategies. This will help you demonstrate your expertise and confidence during the interview.
✨Tip Number 4
Stay updated on industry trends in retail and hospitality. Being knowledgeable about current challenges and innovations in these sectors will allow you to speak intelligently about how NCR Voyix can address these issues, showcasing your proactive approach and strategic thinking.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contracts Manager at NCR Voyix. Familiarise yourself with their focus on software licensing and cloud services, as well as the importance of collaboration with internal teams.
Tailor Your CV: Highlight your relevant experience in commercial contracting, especially within retail or hospitality. Emphasise your negotiation skills and any specific achievements that demonstrate your ability to manage contracts effectively.
Craft a Compelling Cover Letter: Use your cover letter to showcase your understanding of NCR Voyix’s mission and how your skills align with their objectives. Mention your experience in negotiating contracts and your ability to assess risks, which are crucial for this role.
Proofread Your Application: Ensure that your application is free from grammatical errors and typos. A polished application reflects your attention to detail, which is essential for a Contracts Manager. Consider asking a friend or colleague to review it before submission.
How to prepare for a job interview at NCR Corporation
✨Understand the Company and Its Solutions
Before your interview, take the time to research NCR Voyix and its offerings. Familiarise yourself with their digital commerce solutions, especially in retail and hospitality. This knowledge will help you demonstrate your interest and understanding of how your role as a Contracts Manager fits into their business objectives.
✨Prepare for Negotiation Scenarios
Given that the role involves leading negotiations, be ready to discuss your past experiences in this area. Prepare examples of successful negotiations you've led, focusing on your strategies and outcomes. This will showcase your negotiation skills and ability to handle complex situations.
✨Highlight Your Risk Assessment Skills
The Contracts Manager position requires assessing risks associated with sales transactions. Be prepared to discuss how you identify and mitigate risks in contracts. Use specific examples from your previous roles to illustrate your analytical thinking and sound judgment.
✨Showcase Your Collaboration Experience
Collaboration with internal teams is crucial for this role. Be ready to share examples of how you've worked with cross-functional teams, such as Pricing or Sales, to achieve common goals. Emphasising your teamwork skills will demonstrate your ability to thrive in NCR Voyix's collaborative environment.
