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- Tasks: Lead negotiations and draft contracts for software and cloud services in retail and hospitality.
- Company: Join NCR VOYIX, a global leader in digital commerce solutions with 16,000 employees worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be at the forefront of transforming consumer experiences while working with top retailers and restaurants.
- Qualifications: 8+ years in commercial contracting, preferably in retail or hospitality; strong negotiation skills required.
- Other info: NCR VOYIX values diversity and offers equal employment opportunities to all qualified applicants.
The predicted salary is between 43200 - 72000 ÂŁ per year.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, NCR VOYIX employs approximately 16,000 people across 35 countries. With a history spanning nearly 140 years, we are a global leader in consumer transaction technologies, transforming everyday interactions into meaningful moments. Our current focus is on revolutionizing store, restaurant, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities.
We are recognized not only for market leadership and innovative technology but also for creating exceptional consumer experiences in partnership with top retailers, restaurants, and financial institutions. Our expertise, R&D capabilities, and unique platform enable us to help clients navigate, simplify, and operate their technology systems effectively.
Our customers are central to our mission: to enable stores, restaurants, and financial institutions to surpass their goals—whether in customer satisfaction, revenue growth, operational excellence, cost reduction, or profit enhancement. Our solutions are designed to empower our clients to succeed in a competitive landscape.
NCR VOYIX’s industry-leading technology and innovative solutions are trusted by a diverse range of businesses worldwide, from renowned global brands to local favorites.
Title: Contracts Manager
Grade: 12
Location: London, UK
Position Summary:
The Contracts Manager, part of the NCR Voyix Law Department, is responsible for drafting, reviewing, negotiating, and finalizing sales contracts supporting NCR Voyix’s business objectives. This role focuses on software licensing, cloud services, subscription services, and maintenance/support contracts within the retail and hospitality sectors. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, assesses risk exposure, and advises senior management and business clients. Collaboration with internal teams such as Pricing, Global Sales, and Finance is essential to minimize margin erosion and ensure policy compliance. The role requires the ability to work under tight deadlines and manage multiple demands effectively.
Key Responsibilities:
- Meet with internal clients to understand business objectives and assess risks of sales transactions.
- Lead negotiations with customer’s senior management, attorneys, and contract professionals.
- Act as the primary contact during customer negotiations.
- Review, edit, and draft responses to customer proposed terms and conditions.
- Advise on contractual risks and provide recommendations to mitigate legal and business exposure.
- Identify risks, facilitate internal reviews, and seek management or legal resolutions.
- Exercise sound judgment on when to involve other parts of the business or legal team.
- Collaborate with bid support, pricing, and other teams to protect margins and manage risks before contract signing.
- Provide post-contract support on interpretation, disputes, and revenue recognition issues.
- Maintain knowledge of NCR Voyix policies, commercial laws, and industry practices; understand NCR Voyix’s solutions and financial analysis.
- Educate internal teams on contracting best practices and relevant topics.
Basic Qualifications:
- At least 8 years of commercial contracting experience, preferably in retail or hospitality.
- Availability for outside normal hours and occasional travel.
- Strong conceptual and innovative thinking skills; ability to articulate complex legal and technical ideas.
- Deep knowledge of NCR Voyix policies, solutions, and relevant laws.
- Excellent negotiation, communication, and writing skills.
- Ability to work independently under tight deadlines.
- Professional demeanor with strong interpersonal skills.
- Ability to identify legal issues and escalate appropriately.
Preferred Qualifications:
- Master’s degree in Business Administration or similar.
- Over 5 years of experience with sales and services contracts in retail/hospitality, especially cloud and software licensing.
- Proven negotiation leadership and conflict resolution skills.
- Experience coordinating efforts across multiple internal and external teams.
Employment offers are contingent upon passing screening criteria.
EEO Statement
NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will be considered without regard to protected characteristics. We promote a fair, inclusive environment where everyone can reach their potential.
Statement to Third Party Agencies
We accept resumes only from preferred agency partners. Unsolicited resumes sent to our employees or facilities will incur no fees or charges.
“Please ensure emails during application are from a @ncrvoyix.com domain.”
About Us
Join NCR Voyix to help run the world’s top brands. We specialize in transforming routine transactions into meaningful connections, leading in Retail, Restaurant, Digital Banking, and Payments across over 30 countries. Our solutions optimize banking, streamline restaurant services, enhance retail experiences, and secure payment systems. We value our culture and offer robust career growth opportunities. Be part of revolutionizing transactions in key industries.
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Contracts Manager employer: NCR Corporation
Contact Detail:
NCR Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Familiarize yourself with NCR Voyix's products and services. Understanding the specifics of our cloud services, software licensing, and support services will give you a significant edge during interviews and negotiations.
✨Tip Number 2
Brush up on your negotiation skills. As a Contracts Manager, you'll be leading negotiations with senior management and legal professionals, so practicing your negotiation techniques can help you stand out.
✨Tip Number 3
Network with professionals in the retail and hospitality industries. Building connections can provide insights into industry trends and challenges, which can be beneficial when discussing business objectives and risks.
✨Tip Number 4
Stay updated on commercial contractual laws and practices within the IT industry. This knowledge will not only help you in your role but also demonstrate your commitment to understanding the legal landscape relevant to NCR Voyix.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contracts Manager at NCR Voyix. Familiarize yourself with the specific requirements related to software licensing, cloud services, and the retail and hospitality industries.
Tailor Your Resume: Customize your resume to highlight relevant experience in commercial contracting, especially in the retail or hospitality sectors. Emphasize your negotiation skills and any experience you have with cloud services and software licensing.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of NCR Voyix's mission and how your background aligns with their needs. Mention specific examples of past experiences where you successfully managed contracts or negotiated terms.
Highlight Communication Skills: Since the role requires excellent communication and interpersonal skills, be sure to provide examples in your application that demonstrate your ability to negotiate effectively and work collaboratively with various stakeholders.
How to prepare for a job interview at NCR Corporation
✨Understand the Business Objectives
Before the interview, make sure you have a solid understanding of NCR Voyix's business objectives and how the Contracts Manager role fits into those goals. Be prepared to discuss how your experience aligns with their mission to enhance customer satisfaction and operational excellence.
✨Showcase Your Negotiation Skills
Since the role involves leading negotiations, be ready to provide examples of past negotiations you've conducted. Highlight your strategies for managing risks and achieving favorable outcomes, especially in high-pressure situations.
✨Familiarize Yourself with Relevant Policies
Demonstrate your knowledge of NCR Voyix's internal policies, such as the Contracts Policy and Revenue Recognition Policy. This will show that you are proactive and understand the importance of compliance in contract management.
✨Prepare for Customer-Facing Scenarios
As this position requires excellent interpersonal skills, prepare to discuss how you would handle various customer interactions. Think about how you can present a positive and professional image while addressing complex contractual issues.
