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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and ensure smooth operations in a busy coffee environment.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences since 1971.
- Benefits: Enjoy competitive pay, 50% food and drink discount, matched pension contributions, and financial support.
- Why this job: Be part of a diverse culture that values your unique contributions and helps communities thrive.
- Qualifications: Looking for a trustworthy leader who is eager to learn and inspire their team.
- Other info: Start with a casual chat via AI, ensuring a fair assessment of your skills.
The predicted salary is between 27000 - 30000 £ per year.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. And as a Team Leader, you can too.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are
We’re interested in your unique ingredients:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Location: Reimagining coffee experiences to make a difference. We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us. Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Team Leader- Full Time- New Store- Alcester DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader- Full Time- New Store- Alcester DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing how you embody these principles.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or managed a busy environment, as this will demonstrate your capability to handle the responsibilities of a Team Leader.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to share your favourite coffee experiences or what excites you about working in a coffee shop, as this enthusiasm can set you apart from other candidates.
✨Tip Number 4
Practice using the Sapia.ai tool before your chat. Familiarising yourself with AI-driven assessments can help you feel more comfortable and confident when answering questions, ensuring you present your best self.
We think you need these skills to ace Team Leader- Full Time- New Store- Alcester DT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Pay attention to the key responsibilities and the qualities they value, such as leadership, training, and maintaining high standards.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous leadership roles, customer service experience, or training responsibilities you've had, as these will be crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and your alignment with Costa's values. Mention specific examples of how you have demonstrated leadership and teamwork in past roles, and express your enthusiasm for contributing to the Costa community.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can convey your skills and experiences succinctly. Prepare to answer questions about your leadership style, how you handle busy periods, and your approach to training new team members.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Costa Coffee is all about crafting memorable coffee experiences. Make sure to express your enthusiasm for coffee and how it plays a role in your life. Share any personal stories or experiences that highlight your love for coffee and customer service.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to lead and inspire a team. Prepare examples of past experiences where you've successfully led a group, resolved conflicts, or trained new team members. Highlight your approach to creating a positive work environment.
✨Emphasise Your Adaptability
The role requires you to manage busy shifts and adapt to changing circumstances. Be ready to discuss how you've handled high-pressure situations in the past and how you can maintain high standards even during peak times.
✨Align with Company Values
Costa Coffee values diversity, equity, and inclusion. Familiarise yourself with their core values and be prepared to discuss how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute to a positive culture.
