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- Tasks: Troubleshoot and maintain power distribution equipment while delivering exceptional customer service.
- Company: IPS is a leading provider of power solutions, committed to safety and reliability.
- Benefits: Enjoy flexible hours, PTO, 401k match, bonuses, and tuition reimbursement.
- Why this job: Join a dynamic team, use cutting-edge technology, and make a real impact in the field.
- Qualifications: Requires an associate degree in Electrical Power or military experience, plus 5 years relevant testing experience.
- Other info: Must be willing to travel and be on call; NETA certification preferred.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You will troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You will work alongside some of the best technicians in the industry using the latest technology tools and equipment. If you are passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!
Responsibilities & Expectations
- Perform testing and maintenance on low, medium, and high voltage power distribution equipment for our commercial and industrial clients, and lead teams in the field.
- We are NETA accredited and perform testing under NETA standards to ensure reliability, safety, and efficiency.
- Testing and Calibrations:
- Instrument Transformer Power Transformer testing - Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
- Cable testing including Power Factor, Tan Delta, VLF, Hipot
- Circuit breaker & Switchgear testing of low, medium & high voltage
- Primary & Secondary Injection Testing
- Protective Relay testing including electro-mechanical and solid state
- Continuity, Ground Fault
- Power Quality
- Troubleshooting, inspecting, start-ups, and data collection on switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
Qualifications and Competencies
- Associate degree from an accredited 2-year technical college in Electrical Power or similar military experience (Army Prime Power, Air Force Electrical Power Production, NAVY Seabees)
- Minimum of 5 years relevant testing experience
- Experience with relay testing, oil testing, infrared scanning, automatic transfer switching, switchgear startup up to 500kV, VFDs
- NETA Certification (III or IV) preferred or equivalent skills
- OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred
- Power DB experience is a plus
- Valid driver's license with a good driving record and at least 3 years of driving experience
- Strong communication and customer service skills
- Ability to interpret schematics, manuals, and safety guidelines
- Flexible working hours, including overtime and weekends, and willingness to be on call
IPS values leadership, teamwork, customer focus, entrepreneurial spirit, effective communication, and continuous learning. We offer comprehensive benefits including PTO, 401k match, bonuses, tuition reimbursement, health plans, EAP, and more. We are an equal opportunity employer and committed to a safe, drug-free workplace. Employment is contingent upon background and drug screening.
Field Service Supervisor employer: Integrated Power Services
Contact Detail:
Integrated Power Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Supervisor
✨Tip Number 1
Familiarise yourself with the latest technologies and tools used in field service roles, especially those related to power distribution equipment. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with current or former employees of IPS or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and customer service abilities. Being able to articulate how you've successfully handled challenges in the field will set you apart from other candidates.
✨Tip Number 4
Highlight any relevant certifications or training you have, such as NETA or OSHA certifications. These qualifications are crucial for this role and showing them off can significantly boost your chances of landing the job.
We think you need these skills to ace Field Service Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical power, testing, and customer service. Emphasise any NETA certifications and specific technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your problem-solving abilities. Mention your hands-on experience and how you can contribute to IPS's commitment to exceptional customer service.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your associate degree, years of experience, and any relevant certifications like OSHA or CPR. This will help demonstrate that you meet the essential criteria for the position.
Showcase Soft Skills: In your application, emphasise your strong communication skills and ability to work in a team. Provide examples of how you've successfully collaborated with others or resolved customer issues in the past.
How to prepare for a job interview at Integrated Power Services
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with testing and maintenance of electrical power distribution equipment. Highlight specific projects or challenges you've faced, and how you resolved them using your technical knowledge.
✨Demonstrate Customer Service Excellence
Since the role involves direct interaction with customers, share examples of how you've provided exceptional service in the past. Emphasise your communication skills and ability to explain complex issues clearly.
✨Emphasise Teamwork and Leadership
As a Field Service Supervisor, you'll be leading teams. Discuss your experience in team environments, how you motivate others, and any leadership roles you've held. This will show that you're not just a technician, but also a capable leader.
✨Prepare for Safety Protocol Questions
Safety is paramount in this role. Be ready to talk about your understanding of safety protocols, such as LOTO, and any relevant certifications you hold. This demonstrates your commitment to maintaining a safe working environment.
