Customer Excellence Program Manager (m/f/d) - remote

Customer Excellence Program Manager (m/f/d) – remote Join to apply for the Customer Excellence Program Manager (m/f/d) – remote role at TE Connectivity . Overview The Customer Excellence Program Manager, Supply Chain, is responsible for optimizing service levels for key customers, ensuring contractual obligations are met, and acting as the primary contact for logistics and supply chain topics. Responsibilities Enhance On-Time Delivery (OTD) and service performance for strategic customers. Analyze performance metrics and lead review meetings to resolve delays. Coordinate with customers on OTD and logistics improvements. Drive continuous improvement initiatives across supply chain functions. Support forecast management and stock level optimization. Implement tailored logistics solutions and digital transformation projects. Manage critical supply chain events and ensure compliance with contractual obligations. Contribute to corporate initiatives like Lean Management and continuous improvement programs. Qualifications Bachelor’s degree in supply chain management, Business, Industrial Engineering, or related field. 3-5 years of experience in supply chain, operations, Customer Service, or related areas. Strong customer focus, communication skills, and ability to manage cross-functional interactions. Proven project management skills and knowledge of Excel, SAP, and continuous improvement tools. Values and About TE Connectivity values Integrity, Accountability, Inclusion, Innovation, and Teamwork. The company operates globally, creating solutions for various industries and emphasizing employee well-being. Benefits Competitive salary and performance bonuses. Health and wellness incentives. Stock purchase programs and community involvement. Additional Information Position level: Mid-Senior, Full-time, in the field of Project Management and IT, within Electrical and Electronics Manufacturing industries. #J-18808-Ljbffr