At a Glance
- Tasks: Lead a department to boost sales and create an amazing customer experience.
- Company: Join H&M, a global leader in fashion retail focused on growth and inclusivity.
- Benefits: Enjoy staff discounts, global development opportunities, and participation in our Incentive Program.
- Why this job: Be part of a diverse team that values your input and fosters personal growth.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: This is a permanent position with flexible hours, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience., * You lead with a vision to secure the best experience for all our colleagues and customers
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You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
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You analyse and follow up on Sales & Profit KPI’s for your department.
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You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
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Management experience in a customer-facing environment
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Previous experience of leading and managing teams
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A passion for profitability and people
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A Customer-first mindset
This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Meadowhall store.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Stores Sales & Operations Department Manager - Meadowhall Department Manager - Meadowhall employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores Sales & Operations Department Manager - Meadowhall Department Manager - Meadowhall
✨Tip Number 1
Familiarize yourself with H&M's values and customer-first approach. Understanding how they prioritize customer experience will help you align your vision with theirs during the interview.
✨Tip Number 2
Prepare examples of your previous management experiences, especially in customer-facing roles. Highlight how you have successfully led teams and improved sales performance in past positions.
✨Tip Number 3
Showcase your analytical skills by discussing how you've used KPIs to drive team performance and profitability. Be ready to explain specific metrics you've tracked and how they influenced your decisions.
✨Tip Number 4
Demonstrate your commitment to health and safety standards. Share any relevant experiences where you ensured compliance with legal and safety regulations in a retail environment.
We think you need these skills to ace Stores Sales & Operations Department Manager - Meadowhall Department Manager - Meadowhall
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Department Manager position. Understand the key responsibilities, such as overseeing sales and profit, leading a team, and ensuring customer satisfaction.
Highlight Relevant Experience: In your CV, emphasize your management experience in customer-facing environments. Provide specific examples of how you've led teams and improved performance in previous roles.
Showcase Your Customer-First Mindset: Demonstrate your commitment to a customer-first approach in your application. Include examples of how you've prioritized customer experience in past positions.
Follow Application Guidelines: Remember not to include a cover letter as per the application instructions. Focus on submitting your CV and any other required documents that showcase your qualifications for the role.
How to prepare for a job interview at H&M
✨Show Your Leadership Skills
As a Department Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing team members.
✨Emphasize Customer Experience
Highlight your commitment to delivering a customer-first experience. Prepare to discuss strategies you've implemented to enhance customer satisfaction and how you measure success in this area.
✨Understand Sales & Profit KPIs
Familiarize yourself with key performance indicators related to sales and profit. Be ready to discuss how you've analyzed these metrics in previous roles and how you plan to use them to drive performance in the department.
✨Commitment to Health & Safety
Demonstrate your understanding of health and safety standards. Be prepared to talk about how you've ensured compliance in past positions and how you prioritize the safety of both employees and customers.