Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service delivery and ensure seamless operations for military support.
- Company: Join a team dedicated to supporting UK Military Operations at home and abroad.
- Benefits: Enjoy a collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact in critical military operations while building strong customer relationships.
- Qualifications: Must have active SC clearance and experience in Service Delivery Management.
- Other info: This role requires a Defence or Military background and ITSM expertise.
The predicted salary is between 48000 - 72000 £ per year.
Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both at home and abroad, ensuring critical services and infrastructure are delivered effectively. In this role, you will be at the heart of a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering, a technical Helpdesk, and Logistics Support, including Obsolescence and Asset Availability Management. You will play a key role in service management for the wider user community.
What You’ll Be Doing:
- Overseeing Service Delivery Management to ensure seamless operations.
- Building and maintaining strong customer relationships in a highly collaborative environment.
- Producing internal and external reports to track performance and service improvements.
- Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements.
- Providing technical direction and understanding of customer topology and service infrastructure.
- Managing and enforcing security processes and procedures to maintain operational integrity.
What We’re Looking For:
- Must be SC Cleared.
- A proven track record in Service Delivery Management.
- MUST HAVE Service Catalogue and Integration Management experience.
- ITSM expertise.
- Must be from a Defence or Military background.
- Experience in customer management and relationship-building.
- Strong knowledge of technical environments and service delivery.
- Ability to drive commercial governance and ensure compliance with contract and legal standards.
- Understanding of security processes and procedures in a secure operational setting.
This is a high impact role, where your expertise will directly contribute to critical military operations.
Service Catalogue Delivery Manager - SC CLEARED employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Catalogue Delivery Manager - SC CLEARED
✨Tip Number 1
Make sure to highlight your SC Clearance status prominently in your discussions. This is a crucial requirement for the role, and demonstrating your eligibility early on can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific challenges faced in Service Delivery Management within military operations. Showing that you understand the unique environment and can navigate its complexities will impress potential employers.
✨Tip Number 3
Network with professionals in the Defence sector, especially those with experience in Service Catalogue and Integration Management. Building relationships can provide valuable insights and potentially lead to referrals for the job.
✨Tip Number 4
Prepare to discuss your previous experiences in customer management and relationship-building. Be ready to share specific examples of how you've successfully managed client expectations and delivered results in a technical environment.
We think you need these skills to ace Service Catalogue Delivery Manager - SC CLEARED
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Service Delivery Management, particularly in Service Catalogue and Integration Management. Use specific examples from your previous roles that demonstrate your ability to oversee operations and build customer relationships.
Highlight SC Clearance: Clearly state your active SC Clearance status in your application. This is a crucial requirement for the role, so ensure it stands out in your CV and cover letter.
Showcase Relevant Experience: Emphasise your background in Defence or Military environments. Detail your understanding of technical environments and service delivery, as well as your experience with ITSM practices.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in managing security processes and ensuring compliance.
How to prepare for a job interview at Experis - ManpowerGroup
✨Showcase Your SC Clearance
Make sure to highlight your active SC clearance during the interview. This is a crucial requirement for the role, and demonstrating your understanding of its importance in maintaining operational integrity will set you apart.
✨Demonstrate Service Catalogue Expertise
Prepare to discuss your experience with Service Catalogue and Integration Management in detail. Be ready to provide specific examples of how you've successfully managed service delivery and improved processes in previous roles.
✨Emphasise Relationship-Building Skills
Since the role involves building strong customer relationships, think of instances where you've effectively collaborated with clients or stakeholders. Share how you navigated challenges and maintained positive interactions.
✨Understand Security Processes
Familiarise yourself with security processes and procedures relevant to the defence sector. Be prepared to discuss how you've implemented or adhered to these in past roles, showcasing your ability to maintain compliance in a secure environment.
