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For Companies At a Glance
- Tasks: Assist with financial admin, resolve queries, and support office duties.
- Company: Nuffield Health is a charity dedicated to improving the UK's wellbeing.
- Benefits: Enjoy flexible hours, holiday entitlement, pension scheme, and discounted gym membership.
- Why this job: Join a dynamic team that values your contribution and supports your growth.
- Qualifications: GCSEs in English and Maths, NVQ Level 2 in Business Admin, and strong IT skills required.
- Other info: This is a bank role, offering flexibility to work 3-5 days per week.
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality.
As this is a bank role we are looking for someone who can provide a minimum of 3 days per week and during busy periods the flexibility to be able to work 5 days per week.
The Role
- Assist in the financial administration of all patient accounts
- Resolve all invoice and general queries received in the department
- Provide excellent stakeholder/customer service
- Support the triage and resolution of queries raised by patients and consultants
- Ensure that information received from external stakeholders (e.g. medical secretaries) meets the minimum level of compliance
- Resolve Data Quality issues
- Assist in general office duties such as filing, post etc
- Support any other Business Administration requirement within the department
The Person
- Have experience in working in a busy customer facing business support function
- Be a confident and customer-focused communicator with the ability to manage and interpret the right data, and to present it in a professional manner
- Ability to meet tight deadlines
- Be confident in working with numbers and large volumes of data
- Be educated to GCSE level in English and Maths, with an NVQ Level 2 in Business and Administration or equivalent
- Have excellent IT skills (Outlook/Excel/Word), keyboard skills
- Have a strong attention to detail, be persistent, resilient and determined to achieve goals set
- Ability to develop good working relationships with key stakeholders within the business
This is a busy and varied role that plays a vital part in supporting our Finance teams. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Join Nuffield Health and create the future you want, today. Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
Business Administrator (Bank) employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator (Bank)
✨Tip Number 1
Familiarise yourself with the specific duties of a Business Administrator in a healthcare setting. Understanding the nuances of financial administration and patient account management will help you stand out during discussions.
✨Tip Number 2
Highlight your customer service experience, especially in busy environments. Be prepared to share examples of how you've effectively managed stakeholder relationships and resolved queries in previous roles.
✨Tip Number 3
Demonstrate your proficiency with IT tools like Excel and Word. Consider preparing a brief overview of how you've used these tools to manage data or improve processes in past positions.
✨Tip Number 4
Show your flexibility and willingness to adapt to varying workloads. Be ready to discuss how you've successfully handled tight deadlines and high-pressure situations in your previous roles.
We think you need these skills to ace Business Administrator (Bank)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and business support functions. Emphasise your skills in financial administration, data management, and stakeholder communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples of how your previous experience aligns with the responsibilities of a Business Administrator at Nuffield Health.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly in Outlook, Excel, and Word. Also, mention your attention to detail and ability to work under tight deadlines, as these are crucial for the role.
Show Flexibility: Since this is a bank role requiring flexibility, make sure to express your willingness to work a minimum of 3 days per week and your availability during busy periods. This will demonstrate your commitment to meeting the needs of the business.
How to prepare for a job interview at Nuffield Health
✨Showcase Your Customer Service Skills
As a Business Administrator, you'll be dealing with patients and stakeholders regularly. Prepare examples of how you've provided excellent customer service in previous roles, highlighting your communication skills and ability to resolve issues effectively.
✨Demonstrate Your Data Handling Abilities
Since the role involves working with numbers and large volumes of data, be ready to discuss your experience with data management. Bring examples of how you've successfully handled data quality issues or resolved queries related to financial administration.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Prepare to discuss situations where your meticulous nature helped prevent errors or improved processes. This will show your potential employer that you can maintain high standards in your work.
✨Be Flexible and Adaptable
Given that this is a bank role requiring flexibility, be prepared to discuss your availability and willingness to adapt to changing workloads. Share examples of how you've successfully managed multiple tasks or adapted to new challenges in previous positions.
