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- Tasks: Lead a team to deliver excellent service and meet KPIs in repairs.
- Company: Join Morgan Sindall Property Services, enhancing community living conditions.
- Benefits: Enjoy perks like a company van, profit share, enhanced pension, and paid volunteering days.
- Why this job: Be part of a diverse team that values innovation and customer satisfaction.
- Qualifications: Requires trade qualifications, supervisory experience, and a full UK driving licence.
- Other info: Opportunities for learning and development with a focus on career growth.
The predicted salary is between 32000 - 48000 £ per year.
We are looking to recruit a Repairs Supervisor to join us, based in Basildon. Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of daily activities, ensuring all team objectives are met within time, cost, and budget constraints.
You will manage team performance in line with company policy, ensuring clarity in roles and responsibilities. You’ll hold regular review meetings, coach, mentor, and motivate staff, and identify development needs. You’ll also resolve complaints, inform management, and implement action plans to address areas of dissatisfaction.
About You
Candidates should have significant technical knowledge from a trade background (e.g., plumbing, electrical, carpentry) and extensive proven experience. With sound knowledge of construction methods, technology, and materials, you’ll possess excellent time management, IT, and influencing skills, along with a proactive and flexible approach. A Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card are required.
We’re seeking someone with a strong track record in asset/project management and delivering major works contracts, with a strong sense of ownership and responsibility. Experience in social housing is highly desirable. You must hold a full UK driving licence for at least 12 months.
Benefits
- Company Van (for work use)
- Profit Share Discretionary Annual Bonus Scheme
- Enhanced Pension Plan
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provides integrated asset management for housing associations and local authorities, focusing on improving residents' living conditions and leaving a lasting community legacy. Our services include responsive repairs, void refurbishments, compliance services, and planned maintenance works.
With over 1000 employees, we foster a culture that values people, encourages innovation, and prioritises customer satisfaction. Build your career with a leading property services company that values diversity and talent. MSPS proudly supports the resettlement of armed forces personnel.
Please refer to the full Job Description upon completing your application. We review applications throughout the advert duration and encourage early submissions. We reserve the right to close the advert early if we receive a high volume of suitable candidates.
Supervisor / Team Leader employer: Morgan Sindall Property Services Limited
Contact Detail:
Morgan Sindall Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Team Leader
✨Tip Number 1
Familiarise yourself with the specific KPIs and service standards relevant to the Repairs Supervisor role. Understanding these metrics will help you demonstrate your ability to drive performance during any discussions or interviews.
✨Tip Number 2
Highlight your technical knowledge and experience in your trade background. Be prepared to discuss specific projects where you've successfully managed teams and delivered results, as this will showcase your suitability for the role.
✨Tip Number 3
Network with current or former employees of Morgan Sindall Property Services. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare examples of how you've resolved complaints and implemented action plans in previous roles. This will demonstrate your problem-solving skills and your proactive approach to team management, which are crucial for the position.
We think you need these skills to ace Supervisor / Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs and team leadership. Emphasise your technical knowledge from a trade background and any supervisory roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Repairs Supervisor role. Mention your experience with asset/project management and how you meet the qualifications outlined in the job description.
Highlight Relevant Qualifications: Clearly list your Level 3 trade qualification or Supervisor NVQ and Blue CSCS card in your application. This will demonstrate that you meet the essential requirements for the position.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams, managed performance, and resolved complaints in previous roles. This will help illustrate your capability to fulfil the role's expectations.
How to prepare for a job interview at Morgan Sindall Property Services Limited
✨Showcase Your Technical Knowledge
As a Repairs Supervisor, it's crucial to demonstrate your technical expertise in trades like plumbing, electrical work, or carpentry. Be prepared to discuss specific projects where you've applied your skills and how they contributed to successful outcomes.
✨Highlight Leadership Experience
Since the role involves leading a team, share examples of your previous leadership experiences. Discuss how you've motivated staff, managed performance, and resolved conflicts to ensure team objectives are met.
✨Understand the Company’s Values
Familiarise yourself with Morgan Sindall Property Services' mission and values. During the interview, express how your personal values align with theirs, particularly regarding customer satisfaction and community impact.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage resources, meet KPIs, or handle complaints, and be ready to explain your thought process and actions taken.
