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- Tasks: Manage customer accounts, ensure timely billing, and resolve payment discrepancies.
- Company: Join Accenture UK & Ireland, a leader in IT services and consulting.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Strong Excel skills, attention to detail, and a proactive team player attitude required.
- Other info: Initial training in Newcastle before remote work; perfect for entry-level candidates.
The predicted salary is between 22782 - 32914 £ per year.
Join to apply for the Account Receivable Associate role at Accenture UK & Ireland.
Start Date: 18th August 2025
Salary: £28,478
Type of role: Permanent
Hybrid Working: Remote with occasional visits to our Newcastle office. Applicable after successful completion of initial 6 weeks office based training in Newcastle.
Are you passionate about delivering exceptional customer service and making a real difference? We are looking for an Accounts Receivable Associate to join our dedicated team at Accenture. As a key member of our small, dynamic team, you will play a vital role in ensuring that all cash received from producers is accurately allocated to customer accounts in a timely manner. This role also includes handling exceptions and resolving account discrepancies to support financial accuracy and operational efficiency.
Key Responsibilities:
- Ensure timely billing in accordance with contract terms.
- Monitor incoming payments and apply them to correct customer accounts.
- Maintain accurate customer account balances.
- Match payments with invoices, resolve unallocated or partial payments.
- Investigate and resolve billing discrepancies or payment disputes.
- Escalate complex issues in line with company policy.
- Monitor aging reports and follow up on overdue invoices.
- Ensure relevant SLAs (Service Level Agreements) are consistently met.
- Assist Customer service team during peak time to support high non-voice volumes of requests.
- Handle ad-hoc billing requests and support additional billing/payment tasks.
We’d love to hear from you if you have:
- Strong Excel skills
- High attention to detail
- A team player who is flexible, enthusiastic, innovative, and proactive.
- Strong organisational and time management skills.
- An analytical approach and excellent problem-solving skills.
- Good interpersonal skills and the ability to collaborate effectively.
- Ability to work to targets and deadlines.
- Ability to work independently and remote.
Additional Skills/Experience (a plus):
- Proven experience working in a finance or accounts receivable environment with a basic understanding of cash application and billing processes and related technologies.
- Familiarity with Stripe payment platform and related payment systems.
- Knowledge of banking procedures, payment methods, and credit card processing.
Account Receivable Associate employer: Accenture UK & Ireland
Contact Detail:
Accenture UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Receivable Associate
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Accounts Receivable Associate role. Understanding the specific tasks, such as monitoring incoming payments and resolving discrepancies, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Excel skills, as strong proficiency in this area is crucial for the role. Consider taking an online course or practicing with real-world scenarios to showcase your abilities when discussing your experience.
✨Tip Number 3
Network with current or former employees at Accenture to gain insights into the company culture and expectations for the role. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Prepare examples of how you've demonstrated strong organisational and problem-solving skills in previous roles. Being able to articulate these experiences will help you stand out as a candidate who can meet the demands of the position.
We think you need these skills to ace Account Receivable Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Accounts Receivable Associate role. Emphasise your strong Excel skills, attention to detail, and any previous experience in finance or accounts receivable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to resolve discrepancies. Mention specific examples from your past experiences that demonstrate your problem-solving skills and teamwork.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management skills. If you have experience with payment platforms like Stripe or knowledge of banking procedures, be sure to include this information as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Accounts Receivable Associate position.
How to prepare for a job interview at Accenture UK & Ireland
✨Showcase Your Excel Skills
Since strong Excel skills are crucial for the role, be prepared to discuss your experience with spreadsheets. You might even want to mention specific functions or tools you've used that relate to data management and analysis.
✨Demonstrate Attention to Detail
This position requires a high level of accuracy, so be ready to provide examples of how you've ensured precision in your previous roles. Discuss any processes you follow to double-check your work or how you handle discrepancies.
✨Highlight Teamwork and Flexibility
As a team player, it's important to convey your ability to collaborate effectively. Share experiences where you worked with others to achieve a common goal, especially in high-pressure situations or during peak times.
✨Prepare for Problem-Solving Scenarios
Given the analytical nature of the role, think of specific instances where you've successfully resolved issues or improved processes. Be ready to explain your thought process and the steps you took to reach a solution.
