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- Tasks: Lead a dynamic team to deliver exceptional catering experiences in Central London.
- Company: Join Houston & Hawkes, an award-winning independent caterer known for creativity and sustainability.
- Benefits: Enjoy a contributory pension, free meals, and 23 days holiday plus bank holidays.
- Why this job: Be part of a vibrant culture that values excellence, creativity, and professional growth.
- Qualifications: Previous experience in events, strong leadership, and excellent communication skills required.
- Other info: Work Monday to Friday with opportunities for career progression in a fun environment.
The predicted salary is between 39000 - 46000 £ per year.
Location: Central London
Salary: £45,000-£46,000 per annum
Shift Pattern: Monday-Friday
Houston & Hawkes have an exciting opportunity for an experienced Catering General Manager to work at our new, prestigious contract in the heart of London. If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
Catering Manager Duties
- To plan, lead and deliver exceptional customer service
- Create a culture of service and teamwork
- Manage and drive the Guest experience to build customer loyalty and increased sales
- Hold daily briefings with team to engage them on key messages and encourage discussion
- Making sure we are meeting the standards required by the client
- To ensure a 5* service is always delivered
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Seek opportunities to exceed customer and client expectations and increase sales
- To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
- Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
- Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
- To assist the compilation and delivery of various management reports in Word, Excel
- Day to day management of the ordering process and stock control
- Working knowledge of HACCP & Health & Safety laws
Catering Manager Requirements
- Previous experience with events and corporate hospitality
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Positive attitude, professionalism and respect for others
- Have the ability to display a real passion for food, coffee and customer service
- Must be able to work within a team and without supervision
- An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
- Strong leadership qualities and excellent communication skills
- Must be computer literate and have experience in using excel spreadsheets
- Strong financial understanding and demonstrable budgeting management
- Good understanding of report writing and financial management
- Have creativity and a flair for marketing
Catering Manager Additional Benefits
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance
- Company events including all company Christmas and summer parties
- Recognition schemes and people awards
- Family friendly support
- Uniform provided
- The holiday allowance is 23 days plus bank holidays
- Free meals at work
- Membership of CODE exclusively for Hospitality Professionals
Who We Are
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams. Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.
Catering General Manager employer: Houston & Hawkes Ltd
Contact Detail:
Houston & Hawkes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering General Manager
✨Tip Number 1
Network with professionals in the catering and hospitality industry. Attend events, join relevant groups on social media, and connect with people who work at Houston & Hawkes. This can give you insider knowledge about the company culture and potentially lead to a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in catering and customer service. Being knowledgeable about current practices can help you stand out during interviews and show that you're passionate about the industry.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved customer experiences, as these are key aspects of the role.
✨Tip Number 4
Research Houston & Hawkes thoroughly. Understand their values, mission, and the types of events they cater for. Tailoring your conversation to align with their goals can demonstrate your genuine interest in the position.
We think you need these skills to ace Catering General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, particularly in events and corporate hospitality. Use specific examples that demonstrate your organisational skills and ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how your leadership qualities align with Houston & Hawkes' values and how you can contribute to their mission of delivering exceptional experiences.
Highlight Relevant Skills: In your application, emphasise your strong financial understanding, budgeting management, and proficiency in using Excel. These skills are crucial for the role and should be clearly articulated.
Showcase Your Creativity: Since the role requires creativity and flair for marketing, include examples of past initiatives or projects where you successfully implemented innovative ideas that enhanced customer experience or increased sales.
How to prepare for a job interview at Houston & Hawkes Ltd
✨Show Your Passion for Food and Service
Make sure to express your genuine enthusiasm for food, coffee, and customer service during the interview. Houston & Hawkes values a real passion for these areas, so share any relevant experiences that highlight your dedication.
✨Demonstrate Strong Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to motivating staff and creating a positive work environment, as this role requires strong leadership qualities.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Provide specific examples of how you've met deadlines in high-pressure situations, as this is crucial for the Catering General Manager position.
✨Familiarise Yourself with HACCP and Health & Safety Laws
Since compliance with food safety regulations is essential, brush up on your knowledge of HACCP and health and safety laws. Be prepared to discuss how you've implemented these standards in previous roles.
