Facilities Manager - Alderley Park

This role is advertised for 37.5 hours per week (Monday to Friday), working across our buildings in Alderley Park - a world leading life science, tech and innovation campus, home to over 250 businesses. We are commercial property specialists operating sites across the UK. At Bruntwood, we are committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. Bruntwood owns, develops, manages, and maintains properties across England. Our focus is on 'Creating Thriving Cities'.

What we’re looking for:

• We are seeking a Facilities Manager with proven experience managing a Facilities team and understanding of building and mechanical systems.
• The ideal candidate will have extensive knowledge of health and safety procedures and compliance requirements, with a strong focus on leading building compliance.
• Experience in a lab or healthcare operations background is preferred but not essential.
• As the owner of all things Facilities Management, you will be familiar with our buildings, adept at handling multiple requests in a fast-paced environment, and proactive in taking ownership of issues and driving solutions.
• Excellent customer service skills are crucial, as you will be highly responsive to customer requests and service issues, using your initiative to meet deadlines and make sound decisions.
• You will also have knowledge of general building management systems and be computer literate, able to navigate online systems and portals efficiently.

Job purpose:

As a Facilities Manager, you and your team will bring our spaces to life, driving high standards in our buildings and providing a safe environment for our customers to work in. Reporting into the Customer Operations Manager, you are organized and understand how our buildings operate. You take pride in seeing things run smoothly and efficiently. You are devoted to operational excellence, paying attention to detail, and ensuring our customers are delighted with our level of service.

What you’ll be doing:

• Provide a pivotal role in our day-to-day operations.
• Coordinate and manage the Facilities Team Members who run our buildings, and implement new processes and procedures that enhance our service.
• Oversee and manage the compliance requirements related to building operations, ensuring all health and safety regulations are met.
• Take full accountability on a daily basis, maintaining high standards.
• Develop a one-team approach with support teams - Community, Technical, Risk, and Asset Management to ensure a consistent and collaborative approach.
• Link into the contract management team, providing input on contract performance.
• Find innovative ways to streamline and enhance service delivery, while keeping an eye on costs.
• Coach, develop, and mentor your team to embrace their role in providing first-time fixes.

In addition to the salary, you will be entitled to other benefits including:

• 28 days holiday plus your Birthday off work, with options to buy & sell holidays.
• 24 hours a year volunteer time.
• Sabbatical of up to 12 months after five years.
• Healthcare cash plan and optional private healthcare.
• Life assurance.
• Up to 8% matched pension scheme.
• Retail discounts & cashback.
• Enhanced maternity leave (26 weeks fully paid).
• Interest-free learning loans.

We also support charitable causes through The Oglesby Charitable Trust, which has donated over £25m since 2001, supporting arts, education, environment, medical research, and social & health inequality. Our operations team is a vital part of our workforce. We value diversity and inclusivity, reflecting the communities we serve. We encourage applications from diverse backgrounds and will accommodate any interview adjustments you may need. Please mention this in your application.