Duty Manager, Malmaison,

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Position: Duty Manager

Rate of Pay / Hours: Competitive Salary (Inc Service Charge), 45 hours a week, plus Generous Benefits & Career Development

Type of Contract: Permanent

Location: Manchester

Role Overview

Working across multiple departments, this Duty Manager role offers the opportunity to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience in a busy Food & Beverage Department. This role is ideal for those looking to develop from Junior HoD to a Senior HoD role.

Responsibilities

• Assist in the smooth operation of all customer-facing departments, including working with the breakfast team, managing busy check-out periods, and checking bedrooms with the Housekeeping Manager.
• Experience in Guest Relations and an interest in local trends are advantageous.
• Potential progression to Head of Department and then to DGM within Malmaison or Hotel Du Vin.

Training and Benefits

We offer various training courses to support your development, along with fantastic benefits and rewards, including:

• Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for friends and family.
• 35% off dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes.
• High street discounts, holiday offers, and more.
• Cycle to work scheme, healthcare cash plans, referral bonuses, and a professional uniform.
• Wellness initiatives, Wagestream instant pay, and complimentary stays on milestone anniversaries.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme (EAP) – confidential 24/7 support for you and your family.

Post-Probation Benefits

• Private Medical Healthcare
• Bonus plan based on KPIs
• Critical Illness cover
• Life Assurance

Sustainability Goals

• 100% renewable energy use, waste recycling, eco-friendly cleaning systems, and volunteering opportunities for sustainable charities.

Application

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

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