Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an ICT Systems Engineer, tackling exciting IT challenges daily.
- Company: MASS is a global tech company focused on secure digital services for defence and other sectors.
- Benefits: Enjoy 25 days leave, private medical insurance, wellness allowance, and flexible leave options.
- Why this job: Be part of a diverse team, enhancing your skills in a dynamic, mission-critical environment.
- Qualifications: Experience with Windows, VMWare, and troubleshooting ICT systems is essential.
- Other info: Role requires security clearance; occasional travel may be needed.
The predicted salary is between 30000 - 45000 £ per year.
Salary: £35,000 - £45,000
- 25 days annual leave inclusive of up to 3 days December shut-down
- Buy or sell up to 5 days’ annual leave
- Two pension schemes to choose from
- Private Medical & Dental Insurance + discounts for additional family members
- Life Assurance scheme up to 4 x salary
- Share Save scheme
- Electric/Hybrid Car leasing scheme
- Cycle to work scheme
- Retail discounts
- Continuous Professional development support
- Annual Wellness Allowance
We’re a technical consultancy, partnering with UK government on mission-critical projects, and we’re looking for an exceptional ICT Systems Engineer ready to make a difference. You’ll enjoy working with a diverse team on a project like no other – continually refining your IT engineering skills in a dynamic and complex environment.
We are looking for a technically capable ICT Systems Engineer that enjoys the challenge of supporting and maintaining a mainly Windows and VMWare server environment in a highly secure setting. We require an engineer to wear many ‘hats’ in ensuring a fully functional infrastructure and can be relied upon to resolve issues quickly and effectively. We are looking for an engineer that brings a methodical approach to problem solving and is able to act quickly in assessing a situation. We want you to relish in the provision of a first-class service to our customers and be able to communicate at all levels to ensure understanding.
Key Responsibilities:
- Install, configure, test and maintain Microsoft and VMWare operating systems, application software and system management tools
- Troubleshoot and resolve reported helpdesk issues
- Ensure the highest levels of systems and infrastructure availability
- Contribution to software asset management
- Compliance with version control procedures in order to deploy system changes
- Produce and update documentation that can vary from high-level check lists to in-depth technical build and install instructions
- Attend and contribute to meetings that approve system changes to operational and development platforms
Essential Experience:
- Good knowledge and experience of deploying, upgrading and updating operating systems, applications and infrastructure
- Ability to resolve ICT systems issues in response to triaged help desk tickets, and assist in resolving second and some third line technical issues
- Good knowledge of patch management and deployment (e.g. WSUS)
- Proficient knowledge of virtualisation on Windows platforms (especially VMWare (ESXi))
- Proficient in following ITIL standards and processes
Desired Experience:
- Knowledge of Windows Operating Systems, including Active Directory, DFS, Internet Protocol, and software deployment via Group Policy
- Some understanding of Unix/Linux/RedHat
Personal Competencies:
- Willing to work as part of an integrated multi-technology team
- Appreciation, acceptance and adherence to the constraints of working on highly classified defence platforms
Successful applicants will be required to obtain Developed Vetting security clearance as part of this role. The role is based in Wiltshire, but may involve occasional travel both within and outside of the UK.
MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.
Apply today to see how working for MASS could work for you!
ICT Systems Engineer employer: Mass Consultants Ltd
Contact Detail:
Mass Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft and VMWare operating systems. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Prepare to discuss your problem-solving approach in detail. Since the role requires a methodical approach to troubleshooting, think of examples from your past experiences where you successfully resolved complex ICT issues.
✨Tip Number 3
Research MASS and their projects, especially those related to defence and security. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Be ready to demonstrate your communication skills. Since the role involves working with diverse teams and ensuring understanding at all levels, practice explaining technical concepts in simple terms.
We think you need these skills to ace ICT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your knowledge of Windows and VMWare environments, as well as any experience with ITIL standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for ICT systems engineering. Mention specific projects or experiences that demonstrate your problem-solving abilities and your methodical approach to challenges.
Highlight Relevant Certifications: If you have any certifications related to Microsoft, VMWare, or ITIL, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
Prepare for Technical Questions: Anticipate technical questions related to system management, troubleshooting, and patch management. Be ready to discuss your experience with helpdesk issues and how you've resolved them in the past.
How to prepare for a job interview at Mass Consultants Ltd
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role, such as experience with Windows and VMWare environments. Brush up on your knowledge of patch management and ITIL standards, as these are crucial for the position.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved ICT systems issues. Highlight your methodical approach to troubleshooting and how you can act quickly in high-pressure situations.
✨Communicate Effectively
Since the role involves working with diverse teams and communicating at all levels, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms to demonstrate your communication skills.
✨Familiarise Yourself with the Company
Research MASS and its mission-critical projects. Understanding their values and the nature of their work will help you align your answers with what they are looking for in a candidate, showing that you're genuinely interested in the role.
