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- Tasks: Manage and grow key trade accounts while delivering exceptional customer service.
- Company: Lords Builders Merchants is a family-run business with over 40 years of experience in building materials.
- Benefits: Enjoy a competitive salary, discretionary bonus scheme, and company car allowance.
- Why this job: Join a people-focused team where your sales expertise is valued and recognised.
- Qualifications: 3+ years in building materials sales, excellent communication skills, and a full UK driving licence required.
- Other info: Lords Group promotes diversity and inclusion, welcoming all backgrounds to thrive together.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a results-driven Key Account Manager to join our team, focused on the South Region of our branch network – Sutton, Mitcham and Putney branches. If you have proven experience in builder's merchants' sales and enjoy building strong relationships that deliver real value, this could be your next step. You’ll be responsible for growing and managing key trade accounts across the South, helping us deliver exceptional service and drive sustainable business growth. This is a field-based role — you’ll spend your time out on your patch meeting customers and working closely with branch teams to stay connected to the day-to-day.
Responsibilities:
- Managing and growing a portfolio of key trade accounts across the South
- Actively developing new business opportunities in line with sales targets
- Working closely with branch managers and sales teams to align on pricing, service, and customer expectations
- Maintaining strong knowledge of products, pricing structures, and the competitive landscape
- Supporting marketing and promotional activity to grow visibility in the region
- Delivering excellent customer service and building long-term relationships with clients
At Lords, we’re a growing business built on strong relationships and great service. If you're ready to bring your sales expertise to a people-focused team where your contribution is recognised, we’d love to hear from you.
Benefits: Discretionary bonus scheme, company car/car allowance
Requirements:
- At least 3 years of experience in building materials sales
- A self-motivated, results-focused approach with a strong understanding of the trade customer base
- Excellent communication, negotiation, and presentation skills
- Ability to manage your own diary and operate effectively on the road and in-branch
- A team player who collaborates well with internal stakeholders
- Full UK driving licence and right to work in the UK
Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Key Account Manager (City of London) employer: Lords Builders Merchants
Contact Detail:
Lords Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (City of London)
✨Tip Number 1
Familiarise yourself with the specific branches you'll be working with, like Sutton, Mitcham, and Putney. Understanding their unique customer base and challenges will help you tailor your approach and demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network within the building materials industry, especially with professionals who have experience in builder's merchants. Attend relevant trade shows or local events to make connections that could provide insights or even referrals for your application.
✨Tip Number 3
Prepare to discuss your previous successes in managing key accounts and how you've driven growth in those roles. Be ready to share specific examples that highlight your negotiation skills and ability to build long-term relationships with clients.
✨Tip Number 4
Research Lords Builders Merchants and their values, particularly their focus on strong relationships and exceptional service. Tailor your conversations to reflect how your personal values align with theirs, showcasing your fit within their team-oriented culture.
We think you need these skills to ace Key Account Manager (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in builder's merchants' sales. Focus on specific achievements and metrics that demonstrate your ability to grow and manage key accounts.
Craft a Compelling Cover Letter: In your cover letter, emphasise your results-driven approach and your ability to build strong relationships. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed trade accounts or developed new business opportunities. Use examples that illustrate your communication, negotiation, and presentation skills.
Highlight Your Knowledge of the Industry: Demonstrate your understanding of the building materials market and competitive landscape. Mention any relevant training or certifications that could set you apart from other candidates.
How to prepare for a job interview at Lords Builders Merchants
✨Know Your Products
Familiarise yourself with the range of building materials offered by the company. Understanding the products inside out will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with key accounts in the past. Highlight your ability to deliver exceptional customer service and how it has contributed to business growth.
✨Demonstrate Sales Acumen
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Use specific metrics to illustrate your success, as this will show your results-driven approach.
✨Understand the Competitive Landscape
Research the competition in the builder's merchants sector. Being knowledgeable about competitors' offerings and pricing structures will allow you to speak intelligently about how you can position the company effectively in the market.
