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- Tasks: Lead hotel operations, ensuring exceptional guest service and team success.
- Company: Join Drury Hotels, a family-owned business with over 150 hotels across 27 states.
- Benefits: Enjoy flexible scheduling, health benefits, bonuses, and hotel discounts.
- Why this job: Be part of a supportive culture that values your contributions and offers career growth.
- Qualifications: Bachelor’s degree preferred; one year of supervisory experience required.
- Other info: Ranked among Forbes' Best Midsize Employers for 2024.
The predicted salary is between 30000 - 42000 £ per year.
Property Location: 3510 Grandview Parkway - Birmingham, Alabama 35243
YOU BELONG AT DRURY HOTELS. Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Our dedication to treating guests and team members like family has never wavered.
So Much More
- Award-winning - Ranked among Forbes' Best Midsize Employers (2024)
- Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
- Career growth - Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Work-life balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. As part of Drury Hotels Operations Leadership team, you will:
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
WHAT WE EXPECT OF YOU
- Passion to serve others and exceed our guests’ expectations
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred
Rise. Shine. Work Happy. Apply Now.
Assistant General Manager - Housekeeping employer: Drury Hotels
Contact Detail:
Drury Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Housekeeping
✨Tip Number 1
Familiarise yourself with Drury Hotels' values and culture. Since they pride themselves on treating guests and team members like family, showcasing your alignment with these values during any interactions can set you apart.
✨Tip Number 2
Highlight your leadership experience in hospitality. Be ready to discuss specific examples of how you've successfully trained and developed team members in previous roles, as this is a key aspect of the Assistant General Manager position.
✨Tip Number 3
Prepare to demonstrate your understanding of quality assurance best practices. Being able to articulate how you have implemented these practices in past roles will show that you are ready to meet or exceed the hotel's performance measures.
✨Tip Number 4
Network with current or former employees of Drury Hotels if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant General Manager - Housekeeping
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations for the Assistant General Manager - Housekeeping position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, leadership skills, and any relevant hotel management background. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and improve guest services.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your commitment to exceptional guest service. Mention specific examples of how you've successfully trained and developed team members in previous roles, as this aligns with the expectations of Drury Hotels.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Drury Hotels
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for serving others during the interview. Drury Hotels values candidates who are enthusiastic about exceeding guest expectations, so share specific examples of how you've gone above and beyond in previous roles.
✨Highlight Leadership Experience
Since the role requires supervisory experience, be prepared to discuss your leadership style and past successes. Share stories that demonstrate your ability to train, develop, and motivate team members effectively.
✨Understand the Company Culture
Familiarise yourself with Drury Hotels' family-owned ethos and commitment to treating both guests and team members like family. This understanding will help you align your answers with their values and show that you're a good cultural fit.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest service challenges. Prepare by thinking of specific scenarios where you successfully resolved issues or improved service quality in your previous roles.
