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- Tasks: Engage with customers, manage sales inquiries, and drive sales through warm calls.
- Company: Join Bluecrest Wellness, a purpose-driven organisation focused on health confidence.
- Benefits: Enjoy remote work, competitive salary, uncapped commission, and generous leave policies.
- Why this job: Make a meaningful impact in a vibrant team that values communication and collaboration.
- Qualifications: Previous contact centre sales experience and excellent communication skills are essential.
- Other info: Diversity is celebrated here; we welcome everyone to be themselves at work.
The predicted salary is between 21500 - 29500 £ per year.
Bluecrest Wellness is an organisation with a strong purpose, vision and goal - we’re all about living health confident.
We’re looking for accomplished, articulate and ambitious individuals to join our Sales Support Advisor team here at Bluecrest! You’ll be the first point of contact for potential and existing customers across our B2B, B2C and SP Networks. Your role will be pivotal in driving sales, providing exceptional and engaging customer service, and building strong relationships with our customers.
What we can offer you in return:
- A competitive salary of £25,500 per year
- Uncapped commission structure
- Four free Health Assessments per year, which can be used by yourself, family or friends
- A further 50% off any additional testing
- 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top!
- Sophos@Home protection
- EAP Scheme
- Enhanced family leave
- Life Insurance
- Employee referral bonus scheme of up to £1,000
- Matched company pension (up to 5% or up to capped amount)
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership
- Home office allowance – yearly allowance of £130 to make working from home more comfortable!
Your day-to-day duties will include:
- Managing inbound sales enquiries from customers, across B2B, B2C and Strategic Partners, and identify opportunity to personalise our products.
- Making warm outbound calls to existing B2C customers, encouraging them to utilise our services.
- Making warm outbound calls to existing B2B customers, encouraging them to utilise their employee benefit.
- Taking accountability and achieve all required customer interaction SLAs.
- Taking accountability and achieve all current sales KPIs.
- Being open and proactive to coaching, feedback and sales skills training.
- Achieving an industry standard of Quality Assurance score of 95%
- Adhering to ISO 9001 and internal sales policies.
The hours:
Full time, Permanent 37.5 hours per week. These hours can fall any days between Monday and Sunday. Monday to Friday working hours, any times between: 7am – 8pm. Saturday and Sunday working hours, any times between: 8am – 5.30pm. Remote - please be aware there may be instances where you might be required to attend certain office locations if required.
What we’re looking for:
- Previous experience in a contact centre sales-focused role, either Inbound or Outbound.
- The capacity to listen attentively to the customer and identify any package tailoring opportunities that meet the customer’s needs.
- Flexibility to adapt to different customer types and communication styles, in a fast-paced environment.
- Dynamic and performance/results-orientated individual.
- Excellent verbal and written communication skills.
- Proficient in use of Microsoft Office tools.
- Strong organisational skills.
- Excellent sales/persuasion and negotiation skills.
- Works well in a team environment.
- Professional telephone manner.
- Personal integrity and pride in work.
- Excellent planning and organisation.
- Ability to work well under pressure.
- Interest in health care is desirable.
Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process.
If you think you’ve got some exceptional skills to offer us and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better!
Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Sales Advisor- Remote Working employer: Bluecrest Health Screening Limited
Contact Detail:
Bluecrest Health Screening Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor- Remote Working
✨Tip Number 1
Familiarise yourself with Bluecrest Wellness and their mission. Understanding their focus on health and customer service will help you align your responses during interviews, showcasing your enthusiasm for their values.
✨Tip Number 2
Brush up on your sales techniques, especially in a contact centre environment. Be prepared to discuss specific examples of how you've successfully managed inbound and outbound sales calls in the past.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since this role requires excellent communication, consider role-playing scenarios with a friend to enhance your ability to engage with customers effectively.
✨Tip Number 4
Demonstrate your adaptability by preparing to discuss how you've handled different customer types and communication styles in previous roles. This will show that you're ready to thrive in a fast-paced environment.
We think you need these skills to ace Sales Advisor- Remote Working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in contact centre roles. Emphasise your ability to manage inbound and outbound sales enquiries, as well as any achievements related to sales KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health care and your customer service skills. Mention specific examples of how you've successfully engaged with customers and driven sales in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent verbal and written communication, organisational skills, and the ability to work under pressure. Use concrete examples to demonstrate these abilities.
Show Enthusiasm for the Role: Convey your enthusiasm for the Sales Advisor position and the mission of Bluecrest Wellness. Explain why you believe you would be a great fit for their team and how you can contribute to their goals.
How to prepare for a job interview at Bluecrest Health Screening Limited
✨Showcase Your Sales Experience
Make sure to highlight your previous experience in a contact centre sales role. Be ready to discuss specific examples of how you've successfully managed inbound and outbound sales enquiries, as this will demonstrate your capability to excel in the Sales Advisor position.
✨Demonstrate Active Listening Skills
During the interview, practice active listening. This means not only hearing the questions but also understanding them fully. Show that you can identify customer needs and tailor solutions accordingly, which is crucial for the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Prepare by thinking about how you would handle various customer interactions, including objections and inquiries. This will showcase your adaptability and communication skills.
✨Express Your Interest in Health Care
Since an interest in health care is desirable for this role, be prepared to discuss why you are passionate about the industry. Share any relevant experiences or insights that connect your personal values with the mission of Bluecrest Wellness.
