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- Tasks: Lead daily operations at our new Paddington station coffee shop.
- Company: Join FCB Coffee, a vibrant chain of specialty coffee shops in the South East.
- Benefits: Enjoy training, performance bonuses, and a competitive salary in a fun environment.
- Why this job: Perfect for coffee lovers wanting to grow their career in a dynamic setting.
- Qualifications: Experience in coffee management, strong people skills, and financial savvy required.
- Other info: Be part of a passionate team dedicated to delivering exceptional customer service.
The predicted salary is between 30000 - 42000 £ per year.
FCB Coffee operates a chain of speciality coffee shops on a number of British Rail Stations across the South East of England.
We are looking for a passionate and energetic Manager to join our brand new shop at Paddington station. This is a full time, permanent position. It is an exciting opportunity for an enthusiastic and experienced individual who has the personality, in-depth knowledge and passion for the coffee business.
Duties include but are not limited to the following:
- Managing the overall operation of the shop on a daily basis such as: maintenance, staffing, financial performance, stock levels, deliveries (this may involve working beyond contracted hours on occasion, including evenings and weekends).
- Working with our management team to ensure that the passion for our brand, the delivery of our services and the quality of our product is passed onto and instilled in all new and existing staff.
- Providing outstanding customer service and maintaining strong brand awareness.
- Maintaining standards in all aspects of our operation such as presentation & cleanliness, health & safety compliance, quality control etc.
- Helping implement new products, menus and pricing policies.
- Dealing with purchase orders, stock deliveries and quality control of all products being sold at the shop.
- Financial reporting to the Head Office.
- Communication with Head Office on a regular basis in regards to takings, days trading, staffing issues etc.
The ideal candidate should have:
- Supervisory or management experience in the speciality coffee industry
- Exceptional people, customer service, communication, and organizational skills
- Strong financial acumen- the ability to control cost, waste and plan budgets
- An outgoing personality and positive outlook
- A hands-on approach
- A strong desire to succeed
- A genuine passion to lead and inspire the teams, and achieve excellent results
- Ability to communicate effectively at all levels
- Passion to deliver the highest levels of customer service
- Quality and sales driven approach
- Good knowledge of the UK coffee industry
What we offer:
- Training and education (SCA CSP modules)
- Performance bonus
- Competitive salary
- A fun and rewarding working environment
This role is ideal for someone looking to further their career in coffee and be part of a successful growing business.
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Store Manager - FCB Coffee at Paddington station employer: FCB Coffee
Contact Detail:
FCB Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - FCB Coffee at Paddington station
✨Tip Number 1
Show your passion for coffee! When you meet with us, share your favorite coffee experiences and what excites you about the coffee industry. This will help us see your genuine enthusiasm for the role.
✨Tip Number 2
Highlight your management experience in the specialty coffee sector. Be ready to discuss specific examples of how you've successfully managed a team or improved operations in previous roles.
✨Tip Number 3
Demonstrate your financial acumen by preparing to talk about how you've controlled costs and managed budgets in past positions. We value candidates who can show they understand the business side of running a coffee shop.
✨Tip Number 4
Be prepared to discuss your approach to customer service. Share stories that illustrate how you've gone above and beyond to create outstanding customer experiences, as this is crucial for our brand.
We think you need these skills to ace Store Manager - FCB Coffee at Paddington station
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position at FCB Coffee. Understand the key responsibilities and required skills, especially those related to customer service and financial management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your supervisory or management experience in the specialty coffee industry. Provide specific examples of how you've successfully managed operations, staff, and customer service in previous roles.
Show Your Passion: Demonstrate your genuine passion for coffee and the coffee industry in your application. Share any relevant experiences that showcase your enthusiasm and knowledge about coffee, as well as your commitment to delivering excellent customer service.
Tailor Your Application: Customize your CV and cover letter to reflect the values and expectations of FCB Coffee. Use keywords from the job description to align your application with what they are looking for in a candidate.
How to prepare for a job interview at FCB Coffee
✨Show Your Passion for Coffee
Make sure to express your genuine love for coffee during the interview. Share your experiences with different coffee types, brewing methods, and any relevant industry knowledge that showcases your enthusiasm.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate staff, as well as how you handle challenges and maintain a positive work environment.
✨Understand Financial Acumen
Be ready to discuss your experience with budgeting, cost control, and financial reporting. Show that you can manage the shop's financial performance effectively and understand the importance of profitability.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction and how you plan to instill this in your team.
