Aveda Account Manager - Boots Bournemouth Castle point - 30H
Aveda Account Manager - Boots Bournemouth Castle point - 30H

Aveda Account Manager - Boots Bournemouth Castle point - 30H

Bournemouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Aveda counter, drive sales, and deliver exceptional customer service.
  • Company: Join The Estée Lauder Companies Inc., a leader in beauty and personal care.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a vibrant team, enhance your skills, and represent a prestigious brand.
  • Qualifications: Retail experience and strong communication skills are essential; passion for beauty is a plus.
  • Other info: This role is based at Boots Bournemouth Castle Point, offering 30 hours per week.

The predicted salary is between 24000 - 36000 £ per year.

The Counter Lead is responsible for supporting their Brand in driving sales turnover and market share through consistently remaining consumer focused. They are accountable for achieving this by:

  • Reflecting a credible and professional Brand image to all internal and external consumers at all times
  • Maximising sales through selling, providing excellent service and retail standards
  • Contributing to efficiencies through adhering to store/Brand/Company Procedures and guidelines
  • Understanding daily/weekly targets
  • Ensuring personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
  • Keeping up to date with competitor activities and missed opportunities
  • Effectively using social media, leveraging opportunities to drive the business, protect and enhance the Brand image
  • Delivering the Brand Strategy, ensuring the delivery of an effective local plan
  • Planning and implementing local marketing & events initiatives, aligned to Retailer activity
  • Delivering excellence in service execution by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mindset and a surprise and delight culture
  • Being an Ambassador for the Brand - leading the way to ensure Brand values are represented and brought to life
  • Managing refunds and complaints in line with Company guidelines, informing/consulting with the Area Manager where appropriate
  • Using digital tools to keep knowledge up to date
  • Delivering consumer recruitment and retention strategies to grow a loyal consumer base
  • Developing up-to-date product knowledge to ensure an industry-leading experience and that the product meets consumer needs
  • Planning to ensure delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
  • Reviewing retail standards daily to ensure they are maintained to the required standard
  • Ensuring deliveries, stock movements, and associated administration are completed within agreed timeframes
  • Ensuring all auditable processes and administration are followed according to Company guidelines and taking corrective actions where needed
  • Fulfilling all information requests accurately and within deadlines
  • Minimising stock loss by following all Security Policies and Procedures
  • Creating and maintaining a safe environment for consumers, adhering to Company and Retailer Policies and Procedures
  • Ensuring all health & safety responsibilities and operational activities achieve at least an 'Acceptable' grade during audits
  • Managing daily replenishment, taking appropriate action as needed
  • Maximising sales performance using all commercial reports for decision-making
  • Planning and delivering visual merchandising layouts according to guidelines and timelines
  • Identifying stock issues and taking corrective actions, informing the Area Manager when necessary
  • Managing promotions and discounts in line with Company guidelines
  • Identifying trends and suggesting ways to enhance product performance

Qualifications:

  • Experience in a fast-paced retail and/or consumer-facing environment
  • Ability to drive self-development
  • Commercial understanding and awareness of industry
  • Effective communication, organization, and prioritization skills

Employment type: Full-time

Job function: Sales and Business Development

Industries: Personal Care Product Manufacturing

Aveda Account Manager - Boots Bournemouth Castle point - 30H employer: The Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises personal development and consumer engagement. As an Aveda Account Manager in the bustling Boots Bournemouth Castle Point, you will benefit from comprehensive training, competitive compensation, and opportunities to lead innovative marketing initiatives, all while being part of a brand that values excellence and creativity.
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Contact Detail:

The Estée Lauder Companies Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aveda Account Manager - Boots Bournemouth Castle point - 30H

Tip Number 1

Familiarise yourself with Aveda's brand values and product range. Understanding their ethos and how they position themselves in the market will help you demonstrate your alignment with the brand during interviews.

Tip Number 2

Showcase your experience in retail and consumer-facing roles by preparing specific examples of how you've driven sales and improved customer service in previous positions. This will highlight your ability to meet the expectations of the Aveda Account Manager role.

Tip Number 3

Stay updated on current trends in the beauty and personal care industry, especially those related to Aveda. Being knowledgeable about competitors and market dynamics will allow you to speak confidently about how you can contribute to the brand's success.

Tip Number 4

Prepare to discuss how you would leverage social media and digital tools to enhance brand visibility and drive sales. Having a clear strategy in mind will demonstrate your proactive approach and understanding of modern retail practices.

We think you need these skills to ace Aveda Account Manager - Boots Bournemouth Castle point - 30H

Sales Management
Customer Service Excellence
Retail Standards Compliance
Market Analysis
Brand Representation
Event Planning
Digital Marketing
Social Media Proficiency
Product Knowledge Development
Visual Merchandising
Stock Management
Complaint Resolution
Health and Safety Compliance
Commercial Awareness
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Aveda Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail and consumer-facing roles. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your passion for the Aveda brand and your understanding of its values. Highlight specific experiences that showcase your ability to drive sales, manage teams, and deliver excellent customer service.

Showcase Your Knowledge: Demonstrate your knowledge of the beauty industry and current market trends in your application. Mention any relevant experience with digital tools or social media strategies that could benefit the role.

How to prepare for a job interview at The Estée Lauder Companies Inc.

Show Your Passion for the Brand

Make sure to express your enthusiasm for Aveda and its values during the interview. Research the brand's history, products, and commitment to sustainability, and be ready to discuss how these align with your personal values.

Demonstrate Sales Acumen

Prepare examples from your past experiences where you successfully drove sales or improved customer satisfaction. Highlight specific strategies you used to meet targets and how you adapted to challenges in a retail environment.

Know Your Competitors

Familiarise yourself with Aveda's competitors and their market positioning. Be prepared to discuss what sets Aveda apart and how you would leverage this knowledge to enhance sales and brand loyalty.

Prepare for Scenario Questions

Anticipate scenario-based questions that may assess your problem-solving skills, such as handling customer complaints or managing stock issues. Think through your responses and consider how you would apply company guidelines in real situations.

Aveda Account Manager - Boots Bournemouth Castle point - 30H
The Estée Lauder Companies Inc.
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