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- Tasks: Prepare and serve drinks while providing top-notch customer service.
- Company: Join Compass Group UK&I, supporting military and government services across the UK.
- Benefits: Enjoy flexible shifts, career progression, and a supportive work environment.
- Why this job: Be part of a team that values individuality and rewards excellence in service.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: This role is part-time, contracted for 50 weeks a year.
We're currently recruiting for talented Bar Staff to help us create beautifully crafted drinks and provide exceptional customer service for Defence on a part time basis, contracted to 11 hours per week. As Bar Personnel, you will use your skills to deliver first-class service and perfectly presented drinks to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts. Please note: This role is contracted to 50 weeks per year.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Maintaining an effective bar service with an emphasis on high-quality, efficient service
- Keeping the bar area clean
- Having a perfect knowledge of all beverages served in the bar, how to prepare them and how they should be presented
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Representing Defence and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Bar Staff will:
- Be a brilliant communicator and easily build relationships
- Have a warm personality and smartly presented
- Be committed to delivering high levels of customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Bar Staff employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff
✨Tip Number 1
Familiarise yourself with the types of drinks and food served at Defence. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock bar setting. This will help you become more comfortable with customer interactions and demonstrate your ability to build relationships.
✨Tip Number 3
Showcase your enthusiasm for customer service by sharing personal experiences where you went above and beyond for a customer. This will highlight your commitment to delivering high levels of service.
✨Tip Number 4
Research Compass Group UK&I and their values. Understanding their commitment to diversity and employee development can help you align your answers with their company culture during the interview.
We think you need these skills to ace Bar Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar service or customer service. Emphasise skills like communication, teamwork, and your ability to work under pressure, as these are key for the Bar Staff role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've gone above and beyond in previous roles, and express your enthusiasm for working with Defence.
Highlight Relevant Skills: In your application, clearly outline your knowledge of beverages and food handling standards. Mention any certifications you have related to health and safety or food hygiene, as this will strengthen your application.
Show Your Personality: Since the role requires a warm personality and excellent communication skills, let your character shine through in your application. Use a friendly tone and share anecdotes that reflect your ability to connect with customers.
How to prepare for a job interview at ESS
✨Showcase Your Customer Service Skills
As a Bar Staff member, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to delivering high-quality service.
✨Know Your Drinks
Familiarise yourself with the beverages served at Defence. During the interview, be ready to discuss your knowledge of drink preparation and presentation. This shows that you're serious about the role and can hit the ground running.
✨Demonstrate Team Spirit
Being an enthusiastic team player is crucial in a bar environment. Share experiences where you worked effectively within a team, highlighting your communication skills and ability to build relationships with colleagues.
✨Prepare for Pressure
Bar work can be fast-paced, so it's important to show that you can handle pressure. Discuss any past experiences where you successfully managed busy periods or challenging situations, showcasing your timekeeping and reliability.
