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- Tasks: Provide world-class customer service and guide customers through our tea and coffee selection.
- Company: Join Whittard, a passionate company elevating tea and coffee experiences since 1886.
- Benefits: Enjoy flexible hours, team rewards, and a supportive work environment.
- Why this job: Be part of a friendly team and enhance customer experiences with your passion for tea and coffee.
- Qualifications: No specific experience required; enthusiasm and teamwork are key!
- Other info: Minimum of 8 hours a week with opportunities for more across 5 days.
We’re looking for enthusiastic individuals to join our Oxford Queen Street store team and help continue its success! If you’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is required to work a minimum of 8 hours a week, with the possibility to pick up more hours across 5 days a week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
Proven ability to work effectively in a team. Confidence in engaging customers in meaningful product discussions and providing outstanding service and support. A commitment to personal growth and achieving excellence. Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our bustling Oxford store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - Oxford Queen Street employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Oxford Queen Street
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will not only help you engage customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through volunteering or part-time work, showcasing your ability to connect with customers will be a huge plus when applying for this position.
✨Tip Number 3
Network with current or former employees of Whittard if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your passion for tea and coffee during the interview. Sharing personal experiences or favourite products can help you stand out as a genuine candidate who aligns with Whittard's values.
We think you need these skills to ace Sales Advisor - Oxford Queen Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Whittard is looking for in a Sales Advisor. Highlight your passion for customer service and any relevant experience you have in similar roles.
Tailor Your CV: Make sure your CV reflects your enthusiasm for tea and coffee, as well as your ability to engage with customers. Include any previous customer-facing roles and specific achievements that demonstrate your sales skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the brand. Mention why you want to work at Whittard and how you can contribute to their success, particularly in providing world-class customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer service role.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, be prepared to discuss your previous experiences in similar roles. Use specific examples to illustrate how you've provided excellent service and handled challenging situations with customers.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in a team. Share examples of how you've contributed to a positive team environment and achieved goals together, as this will show that you're a good fit for their culture.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what techniques you might use to make tastings enjoyable and informative.
