Manager, Vendor Management Office

The Manager - Vendor Management is responsible for leading and executing the vendor risk management and relationship efforts for Hancock Whitney Corporation (HWC) and all subsidiaries; leads a cross-functional team of professionals responsible for the identification and mitigation of risks associated with third party relationships. Influences and drives improvements of the vendor management program and contract life cycle management. This manager will lead, deliver and maintain all Vendor Management (VM) program elements to include: vendor risk assessments, risk rating methodologies, vendor and contract inventories and VM target operating model. Provide oversight of all VM program practices to include reporting, compliance, exception approval and tracking of new and ongoing risk issues.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide strong leadership, motivation and direction as the head of Vendor Management.
• Chair the Vendor Management Sub Committee; participate and represent the VM program in other related internal Risk Management Committees.
• Build strong relationships with Information Security, IT, procurement, legal, compliance and other key business units to ensure that risks and issues are appropriately identified.
• Work effectively with the legal, enterprise project office and procurement teams to ensure the appropriate business and technical requirements, terms and conditions are included in contracts.
• Design and implement robust metrics, tracking and reporting systems.
• Proactively assess and monitor vendors, uncover risks and provide resolution or alternatives through influence, persuasion and coaching of line of business sponsor and other key stakeholders.
• Evaluate and manage responses to audit requests involving vendors.
• Maintain all records to meet vendor risk assessment, internal audit and regulatory requirements.
• Provide leadership in the development and maintenance of vendor risk compliance programs with appropriate controls, policies, procedures, communication and monitoring.
• Other duties and special projects as assigned.

Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES:

Manages associates in the Vendor Management Department; Is responsible for the overall direction, coordination and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; performance management; addressing complaints and resolving problems.

MINIMUM REQUIRED EDUCATION & EXPERIENCE:

Bachelor's Degree or equivalent experience; professional/graduate business or legal degree preferred. Minimum Required: 10 years of Vendor Management, project management or equivalent experience in roles demonstrating business management capabilities with at least 3 years in financial services or other highly regulated industrial or governmental enterprises. Strong understanding of the contract life cycle.

MINIMUM REQUIRED KNOWLEDGE:

• Ability to manage and execute through influence in addition to management through direct line accountability and operate effectively in a matrix organization.
• Experience working effectively with audit function as well as industry regulators.
• Knowledge of vendor risk management industry standards, best practices.
• Ability to produce effective and timely management reporting.
• Demonstrated strong communication skills including strong interpersonal skills (listening, speaking and probing).

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Ability to work under stress and meet deadlines.
• Ability to travel.
• Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions.

If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an 'undue hardship' then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.