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- Tasks: Conduct telephone assessments and prioritise urgent medical needs for patients.
- Company: Join Cheshire and Wirral Partnership, a leading health service provider for over one million people.
- Benefits: Enjoy a relocation package up to £8,000 and comprehensive induction training.
- Why this job: Make a real impact in healthcare while working in a supportive, diverse team.
- Qualifications: Clinical experience and decision-making skills are essential; training provided for new starters.
- Other info: Flexible hours covering evenings, weekends, and holidays; perfect for students seeking valuable experience.
The predicted salary is between 36000 - 60000 £ per year.
Telephone assessment prioritisation of all patients who contact the Out of Hours Service with urgent medical needs and face-to-face assessment prioritisation of patients streamed to the Urgent Treatment Centre from A&E. GPOOHs works when GP surgeries are closed, covering evenings, weekends, overnights, and Bank Holidays. This is a multidisciplinary team supporting patients of West Cheshire GP surgeries and visitors to the West Cheshire area.
Key Responsibilities:
- Using clinical decision software to assess all presentations to the Out of Hours Service, prioritising calls while maintaining good public relations and promoting effective timely access to care.
- Assessing patients streamed to the Urgent Treatment Centre from A&E and referring them to the appropriate healthcare setting (e.g., Primary Care Unit, GP Out of Hours, Extended Hours, community services, and home care advice).
- Ensuring contemporaneous record keeping within the embedded clinical decision software.
- Communicating effectively using observational and active listening skills to record comprehensive patient histories.
- Making autonomous clinical decisions while managing unpredictable workloads.
- Providing evidence-based healthcare advice, maximising opportunities for health education and promotion.
- Organising the prioritisation and flow of patient referrals to the multidisciplinary team, highlighting and recording significant events.
- Highlighting safeguarding risks identified during triage and initiating adult and child protection policies in line with Trust guidance.
- Participating in the management of the 24-hour final days pathway and in cases of sudden and expected deaths.
Cheshire and Wirral Partnership (CWP) provides health and care services for over one million people, including mental health, learning disability, community physical health, and all-age disability care. We operate three GP surgeries in Cheshire and employ around 4,500 staff across 73 sites, with services across Wirral, Cheshire, and other areas including Trafford, Warrington, Bolton, Halton, and Liverpool. We also provide specialist services for the North West. Our aim is to improve lives through a compassionate, person-centred approach. We are rated Outstanding for Caring by the Care Quality Commission and overall Good.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation, and Armed Forces Covenant Employer Recognition Scheme Gold Award holder, CWP values diversity and encourages applications from those with direct experience of our services. We offer up to three weeks’ induction via our Prepare to Care programme, providing new starters with the knowledge and guidance to succeed. Whether starting your career or seeking to apply your skills in a new role, CWP offers opportunities for everyone.
If you are Neurodivergent and need assistance with your application, contact cwp.recruitment@nhs.net or call 01244 393100.
GP out of hours Triage Nurse employer: Cheshire & Wirral Partnership NHS Foundation Trust
Contact Detail:
Cheshire & Wirral Partnership NHS Foundation Trust Recruiting Team
andy.reed@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land GP out of hours Triage Nurse
✨Tip Number 1
Familiarise yourself with the clinical decision software used in triage nursing. Understanding how to navigate and utilise this software effectively can set you apart during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially active listening and observational techniques. Being able to demonstrate these skills in a practical scenario will show your capability to handle patient interactions effectively.
✨Tip Number 3
Research the specific challenges faced by Out of Hours Services in your area. Showing awareness of local healthcare dynamics can help you articulate how you would contribute positively to the team.
✨Tip Number 4
Connect with current or former employees of Cheshire and Wirral Partnership through professional networks like LinkedIn. Gaining insights from their experiences can provide valuable context for your application and interview.
We think you need these skills to ace GP out of hours Triage Nurse
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the GP Out of Hours Triage Nurse position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in triage nursing or similar roles. Include specific examples of how you've used clinical decision software, managed unpredictable workloads, and communicated effectively with patients.
Showcase Your Skills: Demonstrate your observational and active listening skills in your application. Provide examples of how you've made autonomous clinical decisions and prioritised patient care in past roles, as these are crucial for this position.
Personalise Your Application: Address your application to the hiring manager, Andy Reed, and express your enthusiasm for the role and the organisation. Mention the relocation package if applicable, and show your commitment to providing compassionate, person-centred care.
How to prepare for a job interview at Cheshire & Wirral Partnership NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a GP Out of Hours Triage Nurse. Familiarise yourself with the clinical decision software mentioned in the job description and be prepared to discuss how you would prioritise patient calls effectively.
✨Demonstrate Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to showcase your observational and active listening skills during the interview, perhaps by discussing a past experience where these skills were crucial.
✨Showcase Decision-Making Abilities
Prepare examples that highlight your ability to make autonomous clinical decisions under pressure. Think of scenarios where you had to manage unpredictable workloads and how you prioritised tasks to ensure patient care was not compromised.
✨Highlight Your Commitment to Patient Care
CWP values a compassionate, person-centred approach. Be ready to discuss how you have promoted health education and provided evidence-based healthcare advice in previous roles, demonstrating your commitment to improving patient outcomes.
