Key Account Manager (London Area)
Key Account Manager (London Area)

Key Account Manager (London Area)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow key trade accounts while delivering exceptional customer service.
  • Company: Lords Builders Merchants is a family-run business with over 40 years of experience.
  • Benefits: Enjoy a competitive salary, discretionary bonus scheme, and company car allowance.
  • Why this job: Join a people-focused team where your sales expertise is valued and recognised.
  • Qualifications: 3+ years in building materials sales, excellent communication skills, and a full UK driving licence.
  • Other info: We celebrate diversity and inclusion, welcoming all backgrounds to thrive together.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a results-driven Key Account Manager to join our team, focused on the South Region of our branch network – Sutton, Mitcham and Putney branches. If you have proven experience in builder's merchants' sales and enjoy building strong relationships that deliver real value, this could be your next step. You’ll be responsible for growing and managing key trade accounts across the South, helping us deliver exceptional service and drive sustainable business growth. This is a field-based role — you’ll spend your time out on your patch meeting customers and working closely with branch teams to stay connected to the day-to-day.

Responsibilities:

  • Managing and growing a portfolio of key trade accounts across the South
  • Actively developing new business opportunities in line with sales targets
  • Working closely with branch managers and sales teams to align on pricing, service, and customer expectations
  • Maintaining strong knowledge of products, pricing structures, and the competitive landscape
  • Supporting marketing and promotional activity to grow visibility in the region
  • Delivering excellent customer service and building long-term relationships with clients

At Lords, we’re a growing business built on strong relationships and great service. If you're ready to bring your sales expertise to a people-focused team where your contribution is recognised, we’d love to hear from you.

Benefits: Discretionary bonus scheme, company car/car allowance

Requirements:

  • At least 3 years of experience in building materials sales
  • A self-motivated, results-focused approach with a strong understanding of the trade customer base
  • Excellent communication, negotiation, and presentation skills
  • Ability to manage your own diary and operate effectively on the road and in-branch
  • A team player who collaborates well with internal stakeholders
  • Full UK driving licence and right to work in the UK

Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Key Account Manager (London Area) employer: Lords Builders Merchants

At Lords Builders Merchants, we pride ourselves on being a family-run business that values strong relationships and exceptional service. As a Key Account Manager in the vibrant London area, you'll enjoy a supportive work culture that fosters collaboration and personal growth, alongside competitive benefits such as a discretionary bonus scheme and a company car. Join us to make a meaningful impact in a dynamic environment where your contributions are recognised and celebrated.
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Contact Detail:

Lords Builders Merchants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager (London Area)

✨Tip Number 1

Familiarise yourself with the specific branches in the South Region, such as Sutton, Mitcham, and Putney. Understanding their unique customer base and market dynamics will help you tailor your approach and demonstrate your commitment during interviews.

✨Tip Number 2

Network with professionals in the building materials industry, especially those who have experience with builder's merchants. Attend local trade events or join relevant online forums to build connections that could provide insights or referrals.

✨Tip Number 3

Prepare to discuss your previous successes in managing key accounts and how you've driven growth in similar roles. Be ready to share specific examples that highlight your results-driven approach and relationship-building skills.

✨Tip Number 4

Research Lords Builders Merchants thoroughly, including their product offerings and company culture. This knowledge will not only help you align your values with theirs but also allow you to ask insightful questions during the interview process.

We think you need these skills to ace Key Account Manager (London Area)

Sales Expertise
Relationship Building
Negotiation Skills
Communication Skills
Presentation Skills
Time Management
Self-Motivation
Customer Service Orientation
Market Knowledge
Team Collaboration
Diary Management
Business Development
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in builder's merchants' sales. Focus on specific achievements and metrics that demonstrate your ability to grow and manage key accounts.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building strong relationships and delivering exceptional service. Mention how your skills align with the responsibilities outlined in the job description.

Highlight Relevant Experience: In your application, emphasise your experience managing trade accounts and developing new business opportunities. Use examples that illustrate your communication, negotiation, and presentation skills.

Showcase Your Knowledge: Demonstrate your understanding of the building materials industry and the competitive landscape in your application. This will show that you are well-prepared and knowledgeable about the role.

How to prepare for a job interview at Lords Builders Merchants

✨Know Your Products Inside Out

As a Key Account Manager, you'll need to have a strong understanding of the products you'll be selling. Make sure you research the building materials offered by the company and be prepared to discuss their features, benefits, and how they compare to competitors.

✨Demonstrate Relationship-Building Skills

Since the role focuses on managing key trade accounts, be ready to share examples of how you've successfully built and maintained relationships in previous roles. Highlight your communication and negotiation skills, as these will be crucial for success.

✨Showcase Your Sales Achievements

Prepare to discuss your past sales performance and how you've met or exceeded targets. Use specific metrics or examples to illustrate your results-driven approach, as this will resonate well with the interviewers.

✨Be Ready to Discuss Your Strategy

Think about how you would approach growing the portfolio of key accounts in the South region. Be prepared to outline your strategy for developing new business opportunities and aligning with branch teams to meet customer expectations.

Key Account Manager (London Area)
Lords Builders Merchants
Location: London
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