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- Tasks: Provide world-class customer service and assist customers in finding their perfect tea or coffee.
- Company: Join Whittard, a passionate company enhancing tea and coffee experiences since 1886.
- Benefits: Enjoy team incentives, individual rewards, and a dynamic work environment.
- Why this job: Be part of a friendly team and elevate customer experiences in a vibrant Covent Garden location.
- Qualifications: No specific experience required; enthusiasm for customer service is key.
- Other info: This is a temporary role for a minimum of 16 hours per week until the end of August.
We are looking for enthusiastic individuals to join our flagship Covent Garden store team during our busy summer period. If you are passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we have been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is required to work a minimum of 16 hours a week and is initially a 3-month temporary contract until the end of August.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our wonderful Covent Garden store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Temporary Sales Advisor – Covent Garden employer: Whittard Trading Ltd
Contact Detail:
Whittard Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Advisor – Covent Garden
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will boost your confidence in handling customer queries and enhance your ability to provide outstanding service.
✨Tip Number 3
Show your enthusiasm for teamwork by sharing examples of how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with the hiring managers at Whittard.
✨Tip Number 4
Be prepared to discuss your personal growth goals during the interview. Whittard values individuals committed to excellence, so demonstrating your desire to learn and develop will make you stand out as a candidate.
We think you need these skills to ace Temporary Sales Advisor – Covent Garden
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for tea and coffee. Share any personal experiences or knowledge you have about these products to demonstrate your genuine interest.
Highlight Customer Service Skills: Emphasise any previous experience in customer-facing roles, even if it's not extensive. Use specific examples to illustrate how you've provided excellent service and engaged with customers.
Tailor Your CV: Make sure your CV is tailored to the role of Temporary Sales Advisor. Focus on relevant skills such as teamwork, communication, and sales achievements that align with Whittard's values.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to work at Whittard specifically and how you can contribute to their team during the busy summer period.
How to prepare for a job interview at Whittard Trading Ltd
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what questions you might ask to understand their preferences better.
