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- Tasks: Lead a team of heating engineers, ensuring compliance and high customer satisfaction.
- Company: Join Karbon Homes, a diverse and inclusive employer focused on community impact.
- Benefits: Enjoy 26-31 days annual leave, flexible working, and a health cash plan.
- Why this job: Make a difference in a supportive environment while developing your leadership skills.
- Qualifications: Must have relevant gas qualifications and experience in research and report analysis.
- Other info: Open to all backgrounds; criminal records won't exclude you from applying.
The predicted salary is between 44678 - 62678 £ per year.
This role involves managing a team of heating engineers, ensuring resources are sufficient to meet business demands, delivering a high-quality service with focus on compliance retention and high customer satisfaction.
Dealing with queries and concerns as are relevant to the role, keeping engineers engaged via team’s discussions and 1 to 1 conversation’s, offering consistent regulation and manufacturer updates, and planning training as applicable.
Collating and reviewing reports.
We are looking to appoint a suitably qualified and experienced individual to undertake the post of Heating Compliance Team Managerwithin theHeating Compliance Team., * You must be a team player liaising with other departments and staff, ensuring a collaborative working relationship that supports the achievement of the KPI’s and goals within the job specification.
- Must hold relevant professional gas qualifications, and equivalent work experiencedemonstrating research, and report building analysis and as to support your delivery approach.
o Provide effective leadership and management for your people, ensuring you create a team environment that enables everyone in the Property Services team (across all service areas) to perform at their best
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
Heating Compliance Team Manager-permanent role
@ Salary is £44,678per annum plus a Karbon car payment of £2260 per annum
- Location: Newburn, Newcastle
= Regular travel will be required
-
37 Hours per week with some homeworking available/flexible working
-
Generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.
We recognize the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.
The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Enjoy great benefits
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.
We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.
The successful candidate will work in our Compliance Team team led by the Heating Compliance Manager: Dave Brown. If you require further information about the role, please contact Dave Brown on 07786 660396., If this sounds like the role for you then please apply through the Karbon Homes website –https://www.karbonhomes.co.uk/careers/
Important dates
Closing date for applications
Sunday 2 February 2025
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.Therefore, please apply early to ensure you are considered for the post.
Interview date
Monday 10 February 2025
We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.
If you need a reasonable adjustment to apply for any of our career opportunities, then please contact recruitment@karbonhomes.co.uk
Heating Compliance Team Manager employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
+447786660396
recruitment@karbonhomes.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Compliance Team Manager
✨Tip Number 1
Make sure to highlight your leadership experience in managing teams, especially in the heating or compliance sectors. This will show us that you can effectively lead and engage a team of heating engineers.
✨Tip Number 2
Familiarize yourself with the latest regulations and manufacturer updates in the heating industry. Being knowledgeable about compliance will demonstrate your commitment to maintaining high standards.
✨Tip Number 3
Prepare to discuss how you've previously handled customer queries and concerns. We value high customer satisfaction, so examples of your problem-solving skills will be beneficial.
✨Tip Number 4
Showcase your ability to collaborate with other departments. We are looking for a team player who can build strong working relationships to achieve KPIs and goals.
We think you need these skills to ace Heating Compliance Team Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Heating Compliance Team Manager position. Understand the key responsibilities, qualifications, and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your relevant professional gas qualifications and any equivalent work experience. Provide specific examples of how you've managed teams, ensured compliance, and delivered high-quality service in previous roles.
Showcase Leadership Skills: Demonstrate your leadership abilities by discussing your experience in creating a collaborative team environment. Mention any strategies you've used to keep team members engaged and motivated, as well as how you've handled queries and concerns effectively.
Prepare for Questions: Anticipate questions related to compliance retention, customer satisfaction, and team management during the interview process. Prepare thoughtful responses that reflect your understanding of these areas and your approach to achieving KPIs and goals.
How to prepare for a job interview at Karbon Homes
✨Showcase Your Leadership Skills
As a Heating Compliance Team Manager, effective leadership is crucial. Be prepared to discuss your previous experiences in managing teams, how you keep engineers engaged, and the strategies you use to foster a collaborative environment.
✨Demonstrate Your Technical Knowledge
Make sure to highlight your relevant professional gas qualifications and any equivalent work experience. Be ready to discuss compliance standards and how you ensure high-quality service delivery in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific examples where you've dealt with queries or concerns effectively, and how you’ve implemented training or updates to improve team performance.
✨Emphasize Your Commitment to Customer Satisfaction
Customer satisfaction is key in this role. Prepare to share examples of how you've previously ensured high customer satisfaction levels and how you plan to maintain these standards in your new position.
