Transfer of Care Lead

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

Our values promise to our patients, as identified by our three values which will contribute to improving our patients’ experiences, is:

• Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts.
• Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.
• Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care.

An exciting opportunity to lead our Transfer of Care team. Are you an experienced healthcare professional with extensive knowledge of the transfer of care process? Do you thrive in a leadership role where you can make a real impact on patient flow and integrated care? We are seeking a dedicated and dynamic Transfer of Care Team Lead to oversee and manage the Transfer of Care Team at The Princess Alexandra Hospital NHS Trust (PAHT). This role is crucial in ensuring safe, timely, and efficient patient transitions from hospital to community care settings.

Main duties of the job:

• Oversee the daily operations of the Transfer of Care Team, ensuring a seamless discharge process.
• Work closely with the Transfer of Care Hub Lead within the Care Coordination Centre to optimise patient flow.
• Foster strong relationships and maintain clear communication with internal stakeholders and external system partners across West Essex and East & North Hertfordshire.
• Ensure accurate data collection and reporting to support system-wide collaboration and decision-making.
• Lead and support a team that works across multiple hospital sites, ensuring best practices in discharge planning and care transition.

To be successful in this role, you will need:

• Extensive experience in the transfer of care process within a healthcare setting.
• A professional background in nursing, allied health professions (AHP), or social work.
• Proven leadership and team management skills.
• Excellent interpersonal and communication skills to engage effectively with multidisciplinary teams and external partners.
• Strong analytical and problem-solving abilities to enhance service efficiency and patient outcomes.

At The Princess Alexandra Hospital NHS Trust, we are committed to providing high-quality care to our diverse community. By joining our team, you will:

• Work in a supportive and forward-thinking environment that values innovation and collaboration.
• Be part of a dedicated workforce of over 4,000 staff serving a growing population.
• Have opportunities for professional development and career progression within a thriving NHS Trust.

If you are passionate about delivering excellence in patient care and leading a team that plays a pivotal role in hospital discharge and community integration, we would love to hear from you!

Person specification:

Qualifications:

• NMC or HCPC registration
• Evidence of ongoing personal development

Experience:

• Experience of a wide range of acute and community pathways and processes in relation to patient needs
• Working knowledge of barriers to discharge planning
• Experience of patient flow and bed management

What we can offer you:

• Full induction and onboarding process in our organisation
• Free car parking for our staff
• Structured pay scheme, including additional living supplement to your basic salary
• Minimum 27 days’ annual leave plus bank holidays (pro rata for part time staff)
• Access to our Alex Lounge, our staff only rest area with free tea and coffee
• Access to NHS Pension scheme
• Flexible working options available, in line with our flexible working policy
• Onsite creche facilities
• Annual appraisals with career pathways
• In-house training courses
• Discounted hospital restaurant
• Staff health and wellbeing services and complimentary health provision

Our Trust is committed to promoting equality of opportunity for all its employees. We welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability. All new colleagues joining PAHT will be subject to a probationary period of six months. The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. Our Trust is committed to safeguarding and promoting the welfare of children and young people, and vulnerable adults. Offers of employment are subject to pre-employment NHS screening checks. Providing false or misleading information or unsatisfactory pre-employment checks may result in the offer of a post being withdrawn.