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- Tasks: Manage relationships with carriers and stakeholders, resolving issues and ensuring financial targets are met.
- Company: Join a dynamic team in Ipswich focused on enhancing customer service and cash flow management.
- Benefits: Enjoy a hybrid work model with two days in the office and flexible working arrangements.
- Why this job: Be part of a collaborative culture that values communication and personal development while making a real impact.
- Qualifications: Strong communication and negotiation skills, with experience in issue resolution and proficiency in Microsoft Office.
- Other info: Opportunity for mentoring and knowledge sharing within a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Non-Bureau Carrier Accounting Relationship Manager - Credit Control, you will be responsible for the delivery of the A&S financial targets for designated Business Units, through building and maintaining excellent relationships with Accounting Teams, BUs and relevant Stakeholders, maximize cash flow to meet carrier settlement terms, reduce exposure and enhance customer service and provide oversight to key strategic carriers ensuring any issues are handled promptly and effectively. This role is based in Ipswich with a hybrid working style (2 days in a week at the office).
The Role:
- Build and maintain ongoing relationships with carriers, BUs and A&S Teams in Ipswich and Mumbai.
- Step in to resolve any issues on key strategic carriers as they occur whilst maintaining regular communication with them.
- Provide strong visibility within the BUs to facilitate resolution of queries.
- Facilitate regular meetings with the BU, where possible on a face-to-face basis, to achieve successful outcomes.
- Manage the metrics to ensure all action is taken to achieve these.
- Management of B&DD positions, hands-on as necessary to reduce the bad debt position.
- Provide guidance in the recovery of funded positions.
- Guide and support Mumbai on escalated issues, ensuring any training gaps are referred to the Team Leader so appropriate training can be given by the Tech Leader.
- Provide mentoring/knowledge sharing to ensure all necessary colleagues are upskilled.
- Handle escalations, prioritizing urgent activity.
- Produce Exec summary for stakeholders.
The Requirements:
- Superior and clear communication, with excellent verbal and written communication skills to enable direct negotiation of challenging and difficult issues at organisational levels.
- Excellent negotiation skills.
- Strong impact and influence skills, including the ability to remotely influence others to meet agreed targets.
- Clear understanding of escalation procedures and effective business communication routes.
- Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritising accordingly.
- Good working knowledge of internal and external processes.
- Ability to identify opportunities for improvements to practices and procedures.
- Experience of query and issue resolution.
- Proficient use of standard office applications including Microsoft Outlook, Word, Excel and PowerPoint.
Non-Bureau Carrier Accounting Relationship Manager - Credit Control employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-Bureau Carrier Accounting Relationship Manager - Credit Control
✨Tip Number 1
Networking is key! Reach out to current or former employees at StudySmarter on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Non-Bureau Carrier Accounting Relationship Manager role.
✨Tip Number 2
Familiarise yourself with the financial targets and metrics relevant to the role. Understanding how these are measured will help you discuss your strategies for achieving them during interviews.
✨Tip Number 3
Prepare examples of how you've successfully built relationships in previous roles. Be ready to discuss specific instances where your communication and negotiation skills made a difference.
✨Tip Number 4
Stay updated on industry trends related to credit control and carrier accounting. This knowledge will not only impress during interviews but also show your commitment to the field.
We think you need these skills to ace Non-Bureau Carrier Accounting Relationship Manager - Credit Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Non-Bureau Carrier Accounting Relationship Manager. Focus on your communication, negotiation, and relationship management abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background fits the requirements. Mention specific examples of how you've successfully managed relationships and resolved issues in previous roles.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office applications and your ability to manage workloads effectively. Discuss any experience you have with financial targets and cash flow management.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've handled escalations or resolved complex issues in the past. This will demonstrate your capability to manage challenges effectively, which is crucial for this role.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Communication Skills
As this role requires superior communication abilities, be prepared to demonstrate your verbal and written skills. Consider sharing examples of how you've successfully negotiated challenging issues in the past.
✨Highlight Your Relationship Management Experience
Discuss your experience in building and maintaining relationships with various stakeholders. Provide specific examples of how you have facilitated successful outcomes through effective collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding query and issue resolution. Think of scenarios where you had to manage escalations or improve processes, and be ready to explain your approach.
✨Demonstrate Your Negotiation Skills
Since strong negotiation skills are crucial for this position, prepare to discuss situations where you influenced others to meet targets. Highlight any strategies you used to achieve successful negotiations.
