Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and maintain network systems.
- Company: Join a fast-growing firm at the forefront of Renewables, Insurance, and Property Management.
- Benefits: Enjoy a competitive salary of £40k and opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on IT optimisation and security in a diverse industry.
- Qualifications: 3-5 years of IT support experience, strong troubleshooting skills, and familiarity with cybersecurity.
- Other info: This is a permanent, onsite role located in Greater London.
The predicted salary is between 32000 - 48000 £ per year.
I'm working with a fast-growing, diversified firm looking for an IT Support Specialist to help modernise and maintain its internal infrastructure. This role sits at the intersection of Renewables, Insurance, and Property Management, ensuring smooth IT operations while upholding security and compliance standards.
Location: Greater London, Borehamwood (Onsite)
Term: Permanent
Salary: £40k
Key Responsibilities:
- Provide 1st and 2nd line IT support across teams and business divisions
- Maintain network and workstation hardware/software with correct licensing
- Support Windows OS, Microsoft 365, and key team software
- Implement system updates, cybersecurity practices, and compliance measures
- Work with internal and external stakeholders to enhance IT processes
Required Skills:
- 3-5 years of IT support experience in a Microsoft 365 environment
- Strong hardware/software troubleshooting skills
- Experience with cloud and hybrid cloud technology
- Familiarity with cybersecurity tools and IT compliance
- Stakeholder management and ability to communicate technical concepts simply
If you’re passionate about problem-solving, security, and IT optimisation, this could be the perfect next step for you! Please get in touch or send your CV to ashur.caynes@exploreltd.com. I’d be happy to share more info.
Best regards,
Ashur Caynes
Information Technology Support Engineer (City of London) employer: Explore Group
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and cybersecurity tools. Being able to discuss your hands-on experience with these technologies during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of how you've successfully managed stakeholder relationships in previous roles. This is crucial for the position, so having clear, concise stories ready will help you stand out during discussions.
✨Tip Number 3
Stay updated on the latest trends in IT support and cybersecurity. Showing that you're proactive about learning and adapting to new technologies can impress potential employers and highlight your commitment to the field.
✨Tip Number 4
Network with professionals in the IT support field, especially those who work in sectors like renewables or insurance. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the job you're interested in.
We think you need these skills to ace Information Technology Support Engineer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3-5 years of IT support experience, particularly in a Microsoft 365 environment. Emphasise your troubleshooting skills and any relevant experience with cloud technologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and IT optimisation. Mention specific examples of how you've implemented cybersecurity practices or improved IT processes in previous roles.
Highlight Relevant Skills: Clearly outline your familiarity with cybersecurity tools and IT compliance in your application. Use bullet points to make these skills stand out, as they are crucial for the role.
Showcase Communication Skills: Since stakeholder management is important, include examples of how you've communicated technical concepts simply to non-technical colleagues. This will demonstrate your ability to work effectively across teams.
How to prepare for a job interview at Explore Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 and any troubleshooting you've done. Highlight specific examples where you've resolved issues or improved processes, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Focus Areas
Research the intersections of Renewables, Insurance, and Property Management. Understanding how IT supports these sectors will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Communicate Clearly
Since stakeholder management is key, practice explaining technical concepts in simple terms. This will not only help you during the interview but also show your ability to communicate effectively with non-technical team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to implement cybersecurity measures or manage compliance. Be ready to explain your thought process and the outcomes of your actions.
