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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage services.
- Company: Join Grosvenor Casinos, the UK's growing favourite for fun and entertainment.
- Benefits: Enjoy competitive pay, tips, discounts, and a supportive work environment.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and community engagement.
- Qualifications: Strong leadership skills and experience in food and beverage operations are essential.
- Other info: Opportunities for online learning and career growth await you!
Company Description
Grosvenor Casino, Leicester, LE1 4NN
We are Grosvenor Casinos, on a journey to become the UK's most loved casinos. Our venues are central to their communities, providing a space for people to play, have fun, relax with friends, and enjoy excellent food, drinks, and entertainment. We are growing rapidly, making now an exciting time to join us.
As a valued team member, you'll enjoy the following benefits:
- Hourly pay rate of £12.21
- Tips: Share of uncapped tips
- Premium Pay Night Allowance: an extra £1 per hour after midnight
- Paid breaks
- Holiday entitlement: 28 days
- Nest Pension Scheme: 3% company contribution
- Life Insurance coverage
- Long Service Awards
- Online learning opportunities
- Free team uniform
- Retail Discount Scheme
- Employee Assistance Programme
- 50% food and soft drinks discount across all Grosvenor Casino & Mecca Bingo venues
Job Description
As an F&B Team Leader, you will be crucial in ensuring the smooth delivery of food and beverage services that surpass customer expectations. Your leadership will motivate your team to maintain high standards of professionalism and efficiency, delivering an engaging dining and drinking experience that is flawless from start to finish. You will inspire your team to provide first-class service, encouraging customer loyalty and supporting our mission to become the most loved casinos in the UK.
Qualifications
- Strong, inclusive leadership skills with experience in building high-performing teams
- Experience in a Food & Beverage operation
- If you hold an NVQ Level 2 in Hospitality or a relevant kitchen qualification, that's a plus but not essential.
Food & Beverage Team Leader employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with Grosvenor Casinos' values and mission. Understanding their goal to become the UK's most loved casinos will help you align your answers during interviews and demonstrate your enthusiasm for their vision.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in previous roles. Be ready to discuss specific situations where your leadership made a positive impact on service delivery.
✨Tip Number 3
Research the latest trends in the food and beverage industry, especially those relevant to casinos. Being knowledgeable about current trends can set you apart and show that you're proactive and passionate about the role.
✨Tip Number 4
Network with current or former employees of Grosvenor Casinos if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Food & Beverage Team Leader position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV showcases your leadership skills and experience in food and beverage operations. Use specific examples of how you've motivated teams and delivered excellent service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to contribute to Grosvenor Casinos' mission. Highlight your relevant experience and how you can inspire a team to provide exceptional customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at The Rank Group
✨Showcase Your Leadership Skills
As a Food & Beverage Team Leader, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your inclusive leadership style and how it has contributed to high performance.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with current trends in the food and beverage industry. Be ready to discuss how you can apply this knowledge to enhance customer experiences at Grosvenor Casinos, showing that you're not just passionate about the role but also informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to handle difficult customers or resolve team conflicts, and be prepared to explain your thought process and outcomes.
✨Emphasise Customer Service Excellence
Grosvenor Casinos aims to provide an exceptional experience for its guests. Be ready to share your philosophy on customer service and specific instances where you went above and beyond to ensure customer satisfaction.
