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For Companies At a Glance
- Tasks: Keep student accommodation clean and provide excellent customer service.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation.
- Benefits: Enjoy a bonus, 25 days holiday, and health perks like a gym benefit.
- Why this job: Join a fun team and make students feel at home while gaining valuable experience.
- Qualifications: Attention to detail, a positive attitude, and a willingness to work hard.
- Other info: All new hires must complete a basic criminal record check.
The predicted salary is between 10000 - 12000 £ per year.
Join to apply for the Housekeeping Team Member role at Unite Students.
City: Glasgow
Hours and Rota: 18 hours per week, working 5 days out of 7 between the hours of 10am - 2pm
Salary: £11,795.04 per annum (depending on experience), plus bonus and benefits
The Role
As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You will play a key part in a fun and friendly team to make sure our students always feel at home.
What You’ll Be Doing
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
- Providing a warm and accommodating service for our customers
- Logging maintenance issues to help keep our properties safe and secure
What We’re Looking for in You
- You’ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
- You’ll be hardworking and willing to get stuck in - some students are cleaner than others!
- You’ll be a friendly face around the property, happy to chat to our students and answer their questions
- A positive attitude and able to work as part of a team
What You’ll Get in Return
- A discretionary annual bonus so you can share in the company’s success
- 25 days’ paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what’s right, keeping us safe, and raising the bar. Join us as we build better experiences for students that live with us.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the values and culture of Unite Students. They emphasise teamwork, inclusivity, and a positive attitude, so be ready to showcase how you embody these traits during any interactions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since you'll be interacting with students, demonstrating your ability to provide a warm and accommodating service will set you apart.
✨Tip Number 3
Prepare to discuss your attention to detail and pride in your work. As a Housekeeping Team Member, these qualities are crucial, so think of examples from past experiences that illustrate this.
✨Tip Number 4
Be ready to show your willingness to get stuck in and work as part of a team. Unite Students values hard work and collaboration, so express your enthusiasm for contributing to a friendly and fun environment.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Unite Students is looking for in a Housekeeping Team Member. Highlight your attention to detail, customer service skills, and ability to work as part of a team in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the responsibilities mentioned in the job description. Emphasise any previous cleaning or customer service roles you have held.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Unite Students and how you can contribute to creating a welcoming environment for students.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Unite Students
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
This role involves interacting with students, so it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
Unite Students values collaboration, so be ready to talk about your experience working in teams. Discuss how you contribute positively to team dynamics and how you handle challenges together with colleagues.
✨Prepare for Scenario Questions
You might be asked how you'd handle specific situations, such as dealing with a messy communal area or a student complaint. Think through potential scenarios and prepare thoughtful responses that demonstrate your problem-solving skills and positive attitude.
