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For Companies At a Glance
- Tasks: Install and connect IT hardware at customer sites, ensuring smooth operations.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Experience varied tasks daily, from hardware setups to network connections.
The predicted salary is between 24000 - 36000 £ per year.
Location: UK - Cust. Site ENG | Job-ID: 213838 | Contract type: | Business Unit: System Engineering & Technicians
Life on the team
Location: Doxford (Sunderland) & Surrounding
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Aware of health and safety practices.
- Flexibility to work varied days with notice.
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Doxford) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Doxford)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Understanding their systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients directly, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments or technical questions related to IT installations. Being able to discuss your hands-on experience with similar tasks will show that you're ready for the job.
✨Tip Number 4
Network with current or former employees of Computacenter on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the role, which can be invaluable during your application process.
We think you need these skills to ace IT Installations Technician (Doxford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT installations and customer service. Emphasise any previous roles where you installed hardware, connected networks, or provided technical support.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving skills. Mention specific examples of how you've successfully completed similar tasks in the past, and express your enthusiasm for working with Computacenter.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to follow instructions. These are crucial for the role of an IT Installations Technician, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in this role.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your knowledge of desktop hardware and peripherals. Be prepared to discuss your experience with installations and any troubleshooting you've done in the past. This role requires practical skills, so showcasing your technical know-how will impress the interviewers.
✨Demonstrate Team Spirit
Since this position involves working closely with a team, be ready to share examples of how you've collaborated with others in previous roles. Highlight your ability to communicate effectively and support your colleagues, as teamwork is crucial in delivering excellent service.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've encountered challenges during installations or tech rollouts. Explain how you approached these problems and what solutions you implemented. This will demonstrate your ability to think on your feet and adapt to dynamic environments.
✨Emphasise Customer Service
As an Installation Technician, delivering great customer service is key. Be ready to talk about your experiences dealing with customers, both internal and external. Share how you ensured their needs were met and how you maintained professionalism in challenging situations.
