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- Tasks: Administer and enhance Salesforce Service Cloud daily, supporting users and managing data.
- Company: Join a high-growth fintech transforming its business with Salesforce at the core.
- Benefits: Enjoy hybrid working, competitive salary, and strong support for personal development.
- Why this job: Be part of a major Salesforce transformation in a fast-paced, collaborative culture.
- Qualifications: Experience as a Salesforce Administrator, ideally with Service Cloud; certification preferred.
- Other info: Key involvement in a large-scale implementation with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
I'm working with a high-growth fintech that’s undergoing a major business transformation, with Salesforce at the core of their strategy. As part of their ongoing investment in the platform, they’re looking for a Salesforce Service Cloud Administrator to support and optimise their growing Salesforce environment.
Based in Bristol, this is a fantastic opportunity to join at a key stage of the programme and play a hands-on role in the day-to-day running and enhancement of a business-critical Service Cloud implementation.
The Role:
You’ll be responsible for the administration, support, and continuous improvement of Salesforce Service Cloud. Working closely with users, technical teams, and stakeholders, you’ll help ensure the platform runs smoothly, supports business operations effectively, and evolves in line with user needs.
Key Responsibilities:
- Day-to-day administration of Salesforce Service Cloud
- Manage user setup, profiles, permissions, and data security
- Create and maintain flows, automations, reports, dashboards, and page layouts
- Act as the first line of support for users, troubleshooting issues and handling queries
- Work with the wider Salesforce team to support new features, releases, and system improvements
- Help maintain data quality and ensure platform best practices are followed
What We’re Looking For:
- Experience as a Salesforce Administrator, ideally within Service Cloud environments
- Strong understanding of Salesforce configuration and automation tools (Flows, Process Builder, etc.)
- Comfortable supporting users and working closely with technical and non-technical teams
- Salesforce Administrator certification (ADM201) is highly desirable
- Fintech or service-focused environments a plus, but not essential
What’s on Offer:
- A hands-on role in a major Salesforce transformation
- Key involvement in a large-scale Service Cloud implementation
- A fast-paced, collaborative fintech culture with strong support for personal development
- Hybrid working with a Bristol office base
- Competitive salary and benefits package
If you’re a Salesforce Admin with Service Cloud experience and looking to join a high-impact, high-visibility project—get in touch. I’d be happy to share more details.
Service Cloud Admin... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Cloud Admin...
✨Tip Number 1
Familiarise yourself with the latest Salesforce Service Cloud features and updates. Being knowledgeable about recent enhancements will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the fintech sector, especially those who work with Salesforce. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved Salesforce environments in previous roles. Highlighting your hands-on experience with user support and system optimisation will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing for potential scenario-based questions. Think about common issues users face in Service Cloud and how you would address them, as this will illustrate your practical knowledge and readiness for the role.
We think you need these skills to ace Service Cloud Admin...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator, especially within Service Cloud environments. Include specific examples of how you've managed user setups, created automations, and supported users.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the fintech industry and the role of Salesforce in business transformation. Mention your relevant skills and experiences that align with the key responsibilities outlined in the job description.
Showcase Relevant Certifications: If you have the Salesforce Administrator certification (ADM201), make sure to prominently display it in your application. This will demonstrate your commitment and expertise in the field.
Highlight Problem-Solving Skills: Since the role involves troubleshooting and supporting users, include examples in your application that showcase your problem-solving abilities and how you've effectively handled user queries in the past.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Salesforce Knowledge
Make sure to brush up on your Salesforce Service Cloud knowledge. Be prepared to discuss specific features, tools, and your experience with them. Highlight any relevant projects you've worked on that demonstrate your expertise.
✨Demonstrate Problem-Solving Skills
As a Service Cloud Administrator, you'll be the first line of support for users. Prepare examples of how you've successfully troubleshot issues in the past. This will show your ability to handle queries effectively and maintain user satisfaction.
✨Understand the Fintech Landscape
Familiarise yourself with the fintech industry and its unique challenges. Being able to discuss how Salesforce can address these challenges will set you apart from other candidates and show your genuine interest in the role.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask during the interview. This could include inquiries about the company's Salesforce strategy, team dynamics, or future projects. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
