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- Tasks: Coordinate and schedule activities for prisoners, ensuring they engage in beneficial programmes.
- Company: Join Serco, a leader in providing rehabilitation services within the UK prison system.
- Benefits: Enjoy a full-time role with opportunities for professional development and a supportive team environment.
- Why this job: Make a real impact on rehabilitation while working in a unique therapeutic facility.
- Qualifications: GCSE C in Maths and English; ECDL/IT qualifications preferred.
- Other info: Experience with Microsoft packages and databases is essential; flexibility and teamwork are key.
The predicted salary is between 30000 - 42000 £ per year.
HMP Dovegate is a Category B adult male facility near Uttoxeter, Staffordshire. Serco cares for up to 0 male adult prisoners over the age of serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences. HMP Dovegate has the UK’s only privately run purpose-built therapeutic facility. The therapy offered helps offenders stop their pattern of offending.
Administrating and supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP Dovegate, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met/exceeded.
Key Accountabilities
- Contributing towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison.
- To provide administrative support for all areas of the Learning and Skills Department.
- To ensure at all times that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.
- Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables.
- To ensure that all activities places are allocated.
- To work as part of the team in an efficient and professional manner.
- To communicate to all colleagues, throughout the prison in an appropriate and professional manner.
- Have an understanding of all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager.
- To demonstrate a positive attitude to change and show flexibility in the workplace.
- To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
- To administer all systems within the department.
- Produce reports as requested, to maintain accurate records of all actions taken.
- Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date, daily filing and archiving of records when required.
- To undertake other duties as directed by senior management.
Qualifications
- GCSE C in Maths and English
- ECDL/IT qualifications
Experience:
- Excellent knowledge of Microsoft packages
- Good working knowledge of databases
- Demonstration of flexibility and the ability to work to deadlines and under pressure
Skills and Abilities:
- Able to form good working relationships
- Able to work independently and as part of a busy small team
- To solve issues at the earliest stage, presenting solutions to managers when required
- To adhere to Data Protection at all times
- Excellent IT, written and oral communication skills
- Excellent organisational skills and ability to manage workload
- Ability to work under pressure
- Able to reflect on own performance and to strive for continuous improvement
- To maintain professional relationships with colleagues from other areas
- To ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.
Administrator Activity Scheduler employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Activity Scheduler
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Administrator Activity Scheduler role. Understanding the nuances of scheduling and administrative tasks in a prison environment will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Serco, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your application.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft packages and databases. Being able to showcase your proficiency in these areas can set you apart from other candidates, as they are crucial for the role.
✨Tip Number 4
Prepare to discuss how you would handle confidentiality and data protection in your role. Given the sensitive nature of working in a prison, demonstrating your understanding of these issues will show that you are a responsible candidate.
We think you need these skills to ace Administrator Activity Scheduler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Administrator Activity Scheduler position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and scheduling. Highlight your proficiency in Microsoft packages and any experience with databases, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your understanding of the importance of rehabilitation in a prison setting and how your skills can contribute to the effective administration of activities for prisoners.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the Administrator Activity Scheduler role.
How to prepare for a job interview at Serco
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Administrator Activity Scheduler. Familiarise yourself with the key accountabilities mentioned in the job description, such as coordinating activities and maintaining accurate records.
✨Showcase Your IT Skills
Since excellent knowledge of Microsoft packages and databases is crucial for this role, be prepared to discuss your experience with these tools. You might even want to bring examples of reports or documents you've created in the past.
✨Demonstrate Flexibility
The job requires a positive attitude towards change and flexibility in the workplace. Be ready to share examples from your previous roles where you adapted to new situations or took on additional responsibilities.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you've successfully communicated with colleagues in the past, especially in high-pressure situations, and how you maintain professionalism in all interactions.
