Information Technology Service Desk Manager

Information Technology Service Desk Manager This range is provided by Premier Work Support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Salary £50,000, £3,000 car allowance, private health care, 26 days annual leave + a Wellbeing Day. Our client, an established and family-run business, has an excellent opportunity for a permanent IT Service Desk Manager to join their busy team. Reporting to the IT Manager, your main responsibilities will be: Line management of IT End User Support team, overseeing daily activities. Mentoring and training of IT End User Support Team. Maintenance of IT asset registers. Developing, documenting and reviewing IT Service Desk 1st and 2nd Line procedures. Acting as an escalation point for IT Service Desk. Minimum Requirements: At least 3 years\’ experience in an IT Service Desk role. At least 5 years\’ experience using IT Service Management software within an ITIL environment. ITIL 4 Foundation (required). Our client is an Equal Opportunities employer. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Construction and IT Services and IT Consulting #J-18808-Ljbffr