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- Tasks: Support the reservations team with communication, documentation, and administration tasks.
- Company: Join a globally recognised tour operator offering luxury holidays to Asia and South America.
- Benefits: Enjoy 20 days holiday, your birthday off, and subsidised gym membership.
- Why this job: Perfect for school leavers eager to kickstart their career in the travel industry.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: Located in vibrant London Bridge with a supportive team environment.
The predicted salary is between 12000 - 18000 £ per year.
Our client is a globally recognised and award-winning tour operator, offering luxury holidays to Asia and South America. They are looking to recruit an office junior who is an enthusiastic and efficient communicator with an eye for detail and excellent organisational and team-working skills. The role will be primarily supportive for the reservations team. The ideal candidate will be versatile enough to maintain an effective communication channel between customers, agents, and the team, along with assisting with writing up quotes, final documents, and general administration duties. This position would be perfect for a school leaver or someone looking to get into the travel industry.
Key Responsibilities:
- Responsible for monitoring and management of post sales enquiries
- Arranging write-ups of itineraries for the Tailor-Made department
- Corresponding via email daily
- Loading and checking passenger data with great accuracy
- Communicating with internal and external partners
- Generating invoices
- Conducting conversations with customers via our Live Chat function
Additional duties: support to the Groups department
Skills Required:
- Outstanding telephone manner
- Motivated and proactive individual with a strong team ethic
- Competency in Microsoft Word, Excel, and Outlook
- Eye for detail, excellent time-management, and organisational skills that will enable efficient multi-tasking and prioritisation
- Ability to manage workload under pressure, prioritise, follow-up, and ensure all tasks are performed on time
- Proven written skills, including the ability to accurately proof and develop customer literature
- Excellent communication and interpersonal skills
- Confident in supporting a busy team
Benefits:
- Working in a prime location in London Bridge
- Pension scheme
- 20 days paid holiday plus bank holidays
- Your birthday off
- Company bonus scheme
- Subsidised gym membership
Office Junior – Reservations Administration Support employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Junior – Reservations Administration Support
✨Tip Number 1
Familiarise yourself with the travel industry, especially luxury holidays to Asia and South America. Understanding the market and trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, both written and verbal. Since the role involves corresponding with customers and agents, being articulate and clear will set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office tools, particularly Word and Excel. Being proficient in these applications will not only help you in the role but also demonstrate your readiness to take on administrative tasks.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to prioritise and work under pressure, which is crucial for this position.
We think you need these skills to ace Office Junior – Reservations Administration Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Office Junior. Emphasise your communication skills, attention to detail, and any experience in administration or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the travel industry and your motivation to support the reservations team. Mention specific examples of how your skills can contribute to their success.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word, Excel, and Outlook. Provide examples of how you've used these tools in previous roles or during your studies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the travel industry during the interview. This position is perfect for someone eager to learn, so let your passion shine through!
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise and stay organised, as these skills are crucial for supporting the reservations team.
✨Practice Your Communication Skills
Since the role involves a lot of communication with customers and team members, practice articulating your thoughts clearly. You might even want to prepare for common questions about handling customer inquiries or writing up quotes.
✨Familiarise Yourself with Microsoft Office
Brush up on your skills in Microsoft Word, Excel, and Outlook before the interview. Being able to demonstrate your competency in these tools will show that you're ready to hit the ground running in this administrative support role.
