Senior Account Handler

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions.

Are you interested in a fast-paced role? We are looking for a Senior Account Handler to join our visionary and friendly office. Primarily you are responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. True team cohesion for the ultimate outcome. You will be experienced within the insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions.

How you'll make an impact:

• You will obtain renewal terms for your customers and explore alternative quotations before producing a final presentation for account managers to discuss with customers.
• Produce market presentations where required and negotiate terms with insurers.
• Check insurer documentation for accuracy and provide to the customer within certain timescales.
• Assist with customer queries, liaise with insurers regarding potential changes and new terms for policies.
• Ensure all account admin is taken care of - confirming cover with relevant insurers, processing policies and chasing outstanding documentation when required.
• Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive; you are the point of contact for this account.
• Deal with account queries and credit control matters highlighting any concerns to account managers.
• Keep track of monthly budget and income numbers.
• Work in conjunction with your account handler – providing guidance and training.
• Comply with AJG Professional Standards Manual in accordance with statutory requirements for role.

About You:

• Corporate experience is vital along with motor fleet experience.
• Previous experience in the insurance industry is critical, as is working to targets within a regulated environment.
• Educated to GCSE standard or equivalent with knowledge of general insurance products and services.
• Risk aware in handling customer information, with good customer service focus.
• Due diligence and process driven to deadlines coupled with strong planning and analytical skills.
• Eligible to work in the UK.

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com.