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- Tasks: Drive a 7.5t vehicle, deliver products, and mentor fellow drivers.
- Company: Join one of the UK's largest retailers known for excellent service.
- Benefits: Enjoy discounts, pension matching, generous holiday, and free drinks at work.
- Why this job: Be part of a supportive team, enhance your skills, and make customers happy.
- Qualifications: Valid C1 driving licence, customer service experience, and good communication skills required.
- Other info: Flexible shift patterns with a mix of early and late starts.
The predicted salary is between 30000 - 42000 £ per year.
Location: London, NW10 7FW
Pay Rate: £37,374.00
Shift Pattern: 4 on, 4 off (working 2 out of 5 Saturdays)
Shift Times: Starting at 06:00 am or 10:00 am; typical shift length is 10 hours and 15 minutes.
Manpower is recruiting for reliable and professional 7.5t Drivers in the London area, to work for our client on a permanent basis. Our client is known nationwide for being one of the biggest retailers. You will join their team delivering a wide range of products from furniture, kitchen appliances, sound systems, and TVs directly into customers' homes. You will work as part of a 2-person delivery crew. Once fully trained, you'll also play a key role in coaching and mentoring fellow delivery drivers, sharing your knowledge of home installations and customer service, and setting an example of excellent service.
Key Responsibilities:
- Be an ambassador for outstanding customer service, prioritizing customer satisfaction.
- Coach, develop, and support your fellow delivery drivers, ensuring they have the skills and knowledge to excel.
- Assist with loading deliveries into the lorry, working closely with the warehouse team.
- Show respect and care for the customer's home, addressing any challenges to find the best solutions.
- Install products efficiently, providing customers with clear demonstrations of how to use them once installed.
Requirements:
- A valid C1 UK driving licence (with a maximum of 6 points).
- Valid DCPC and Tachograph card.
- Previous experience in product installation is beneficial however full training is provided.
- Experience driving a 7.5-tonne vehicle is preferred.
- Experience in a customer-facing role.
- Excellent verbal communication skills, both in person and over the phone.
Benefits:
- After three months, enjoy 25% off, as well as all of our clients partners.
- Defined contribution pension scheme, where your contributions are matched by the company, and benefit from life assurance.
- Enjoy between 22-30 days of holiday per year, along with bank holidays and additional time off on Christmas Day.
- Free hot drinks, selected cold drinks, and fruit at work, with subsidised meals available at dining rooms in stores, offices, and distribution sites.
- Cycle to Work Scheme.
- Buy your train season ticket through the Partnership and spread the cost via your pay.
- Discounts on bus travel are also available.
Apply now and someone from the team will be in touch!
7.5T Driver Customer Delivery Hub Technician employer: Vrieservice
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5T Driver Customer Delivery Hub Technician
✨Tip Number 1
Familiarise yourself with the area you'll be driving in. Knowing the routes and potential traffic hotspots in London can give you an edge during the interview, showing that you're proactive and prepared.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, being able to demonstrate your ability to handle various situations with professionalism will make you stand out.
✨Tip Number 3
Highlight any previous experience with product installations or similar roles. Even if you haven't done this exact job before, showcasing relevant skills can help you connect with the responsibilities of the position.
✨Tip Number 4
Prepare to discuss how you would coach and mentor others. Think of examples from your past where you've helped colleagues improve their skills, as this is a key part of the role.
We think you need these skills to ace 7.5T Driver Customer Delivery Hub Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience, especially in customer service and driving a 7.5-tonne vehicle.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your driving licence, DCPC, and any previous experience in product installation or customer-facing roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to mentor others. Mention specific examples of how you've excelled in similar roles and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vrieservice
✨Know Your Driving Regulations
Make sure you're familiar with the requirements for a C1 UK driving licence, DCPC, and Tachograph card. Being able to discuss your qualifications confidently will show that you take the role seriously.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with customers, prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you resolved issues or went above and beyond for a customer.
✨Showcase Teamwork Experience
As you'll be working as part of a two-person delivery crew, be ready to discuss your experience in teamwork. Share specific instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Installation Scenarios
Even if you haven't had formal training in product installation, think about any relevant experiences you have. Be prepared to discuss how you would approach installing products and providing demonstrations to customers.
