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- Tasks: Support clinical cases and educate customers on innovative medical products.
- Company: Join Boston Scientific, a leader in health innovation with a diverse and collaborative culture.
- Benefits: Enjoy an attractive benefits package, international opportunities, and excellent training programmes.
- Why this job: Make a real impact in healthcare while developing your skills in a fast-paced environment.
- Qualifications: 1 year experience in Electrophysiology or CRM; degree in Biomedical Engineering preferred.
- Other info: Willingness to travel extensively is required.
The predicted salary is between 43200 - 72000 £ per year.
Location: Hemel Hempstead, United Kingdom
Job Category: Other - EU work permit required: Yes
Job Description:
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Purpose Statement
Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. This role covers all of Ireland with a focus on London. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support by using clinical expertise to influence Customer usage of the full portfolio.
Key Responsibilities
- Provide field/remote clinical support in the areas of supporting case coverage, basic troubleshooting for company products.
- Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
- Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
- Support team to achieve projected sales goals and increase sales revenues.
- Develop deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
- Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
- Provide education support on product usage and customer training.
What Are We Looking For In You
- Minimum 1 year experience in Electrophysiology or CRM (as Field Clinical Specialist, Cardiac Physiologist or similar).
- Based in London or willing to relocate.
- Degree in Biomedical Engineering or similar highly desirable.
- Ability to understand and communicate complex technical and clinical details.
- Able to rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, ability to build relationships and work cross-functionally.
- Self-motivated and able to influence others.
- Flexible, adaptable but focused and persistent.
- Willing and able to travel extensively as required by workload.
What We Can Offer To You
- Attractive benefits package.
- Inspirational colleagues & culture.
- Fast Growing and innovative environment.
- A team-oriented company culture.
- International opportunities.
- Excellent training/development programs.
- Autonomy.
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Electrophysiology Field Clinical Specialist (London) employer: Boston Scientific
Contact Detail:
Boston Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrophysiology Field Clinical Specialist (London)
✨Tip Number 1
Network with professionals in the electrophysiology field. Attend relevant conferences and workshops to meet potential colleagues and decision-makers. Building these relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with Boston Scientific's products and services. Understanding their portfolio will not only help you during interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 3
Prepare for case support scenarios by reviewing common challenges faced in electrophysiology. Being able to discuss how you would handle specific situations can set you apart from other candidates.
✨Tip Number 4
Showcase your adaptability and teamwork skills. Highlight experiences where you've successfully collaborated with cross-functional teams or adapted to changing environments, as these are key traits for the role.
We think you need these skills to ace Electrophysiology Field Clinical Specialist (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Electrophysiology Field Clinical Specialist position. Tailor your application to highlight relevant experience in electrophysiology or CRM.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved clinical support, technical expertise, or customer interaction. Use specific examples to demonstrate your ability to influence customer usage and provide education support.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as teamwork, adaptability, and problem-solving. Mention your degree in Biomedical Engineering or similar fields, as this is highly desirable for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to the company's values and mission. Express your enthusiasm for the role and how you can contribute to Boston Scientific's goals, particularly in supporting their sales and customer relationships.
How to prepare for a job interview at Boston Scientific
✨Know Your Electrophysiology Basics
Brush up on your knowledge of electrophysiology and cardiac rhythm management. Be prepared to discuss specific cases you've supported and how your expertise influenced outcomes. This will show your technical proficiency and understanding of the field.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled complex customer needs or complaints in the past. Highlight your ability to develop creative solutions and work collaboratively with other teams, as this role requires strong problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves advising physicians and providing education support, practice articulating complex technical details clearly and concisely. Use examples from your experience to demonstrate how you effectively communicate with diverse stakeholders.
✨Understand the Company Culture
Familiarise yourself with Boston Scientific's values such as diversity, innovation, and collaboration. Be ready to discuss how your personal values align with theirs and how you can contribute to their team-oriented culture.
