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For Companies At a Glance
- Tasks: Manage Microsoft 365 users, groups, and settings while providing top-notch support.
- Company: Join a dynamic tech team focused on innovative solutions and customer satisfaction.
- Benefits: Enjoy remote work flexibility with occasional travel and competitive perks.
- Why this job: Be part of a collaborative culture that values your input and fosters growth.
- Qualifications: Experience in Microsoft 365 administration and a proactive problem-solving attitude required.
- Other info: Security Clearance is necessary or must be obtainable quickly.
The predicted salary is between 30000 - 42000 £ per year.
Location: Remote with occasional travel
Requirement: Security Clearance
Positions Available: Up to 3
Our clients are seeking Level 1.5 to Level 2 Microsoft 365 Administrators to join their team. This role is ideal for individuals with experience akin to tech bar support, who possess strong customer-centric skills and the ability to handle day-to-day incident management effectively.
Key Responsibilities
- Create and manage users and groups (e.g., distribution lists, security groups, shared mailboxes).
- Administer global application settings, including email, sites, and Office suite.
- Define and manage user password policies and expiration settings.
- Oversee organisational profiles and release preferences.
- Control user access levels for the Microsoft 365 Admin Center.
- Monitor and manage enterprise license availability.
- Microsoft OneDrive for Business:
- Monitor content volume stored in the tenant.
- Analyse permissions to ensure compliance with organisational policies.
- Assist end users with OneDrive sync client management.
- Manage internal and external access, delegation, and enablement for OneDrive.
- Create and manage recipients, mailboxes, and mailbox-related settings (e.g., size, archival).
- Administer distribution lists and security groups via the O365 admin portal.
- Address Microsoft Outlook-related issues for desktop, web, and mobile clients.
- Manage SharePoint tenant configurations and settings.
- Administer SharePoint Online sites, including creation, deletion, and Level 2 issue resolution.
- Restore deleted sites and collections.
- Perform site management tasks, such as moving/copying content within libraries and lists.
- Create new site collections, sites, lists, and libraries.
- Troubleshoot out-of-the-box features and resolve end-user queries.
Requirements
- Hands-on experience in Microsoft 365 administration.
- A proactive approach to resolving issues and improving user experience.
- Security Clearance or the ability to obtain it promptly.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Media and Software Development
Microsoft System Administrator employer: Shaw Daniels Solutions
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft System Administrator
✨Tip Number 1
Familiarise yourself with Microsoft 365's admin features and tools. Understanding the ins and outs of user management, licensing, and security settings will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Showcase your customer-centric skills by preparing examples of how you've effectively resolved user issues in the past. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Stay updated on the latest Microsoft 365 features and best practices. This knowledge not only helps in interviews but also shows your commitment to continuous learning and improvement in the field.
✨Tip Number 4
Network with current Microsoft 365 professionals through online forums or LinkedIn. Engaging with others in the field can provide valuable insights and potentially lead to referrals for job openings.
We think you need these skills to ace Microsoft System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Microsoft 365 administration. Include specific examples of how you've managed users, groups, and applications, as well as any relevant technical skills.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer-centric skills and proactive approach to resolving issues. Mention your ability to handle day-to-day incident management and how it aligns with the responsibilities of the role.
Highlight Security Clearance: If you already have security clearance, make sure to mention it prominently in your application. If not, express your willingness and ability to obtain it promptly, as this is a key requirement for the position.
Showcase Relevant Experience: Provide detailed examples of your previous roles that relate to the responsibilities listed in the job description, such as managing OneDrive, Exchange Online, and SharePoint. This will demonstrate your suitability for the position.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Microsoft 365 administration. Highlight specific tasks you've managed, such as user and group management, and any troubleshooting you've done with Exchange Online or SharePoint.
✨Demonstrate Customer-Centric Approach
Since the role requires strong customer-centric skills, think of examples where you've successfully resolved user issues or improved their experience. This will show that you understand the importance of user satisfaction in IT support.
✨Understand Security Clearance Requirements
Familiarise yourself with the security clearance process, as it's a requirement for this position. Be ready to discuss your understanding of data protection and compliance, which is crucial in managing organisational profiles and permissions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice how you would handle common incidents, such as managing OneDrive sync issues or resolving Outlook-related problems, to demonstrate your proactive approach.
