At a Glance
- Tasks: Join our Retail team to keep the store tidy and assist customers with a smile.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider, known for its top brands.
- Benefits: Enjoy £1 meals, up to 70% discounts, cash bonuses, and free onsite parking.
- Why this job: Great development opportunities await, with many managers starting as Team Members.
- Qualifications: No experience needed, just a passion for customer service and a positive attitude.
- Other info: Full training provided; must be over 18 due to tobacco and alcohol sales.
The predicted salary is between 13000 - 18000 £ per year.
Watford Gap – Team Member – Retail Our Site Director, Matt and his team at Watford Gap Services on the M1 near Daventry are looking for an energetic and adaptable Team Member to join their Retail team. You will be part of our historic WHSmith brand dating back to 1792. You will be carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop whilst also supporting our Gaming area. Due to the sale of tobacco and alcohol products, you must be over the age of 18. We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age. What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don\’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally. Here’s what sets us apart: £1 meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities – 65% of our current Managers joined us as Team Members Who is Roadchef? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace. You need an account to apply, this takes less than a minute to complete.
Watford Gap - Team Member - Retail employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watford Gap - Team Member - Retail
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share any past experiences where you made a positive impact on a customer's day, even if it was in a different role.
✨Tip Number 2
Familiarize yourself with the WHSmith brand and its history. Being able to discuss the brand's values and how they align with your own can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your adaptability and teamwork skills. Think of examples where you've successfully worked in a team or adapted to new situations, as these are key qualities for a Team Member.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Mention that you're excited about the training opportunities and how you plan to use them to excel in your role.
We think you need these skills to ace Watford Gap - Team Member - Retail
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Team Member position at Watford Gap. Understand the key responsibilities, such as stock replenishment and customer service, to tailor your application accordingly.
Highlight Relevant Experience: Even if you haven't worked in a similar role before, think about any customer-facing experiences you have had. Highlight these in your CV and cover letter to demonstrate your passion for customer service.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Roadchef and how you can contribute to their team culture.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your information is accurate.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any previous experiences where you went above and beyond to ensure a positive experience for customers, even if they are not directly related to retail.
✨Demonstrate Adaptability
Highlight your ability to adapt to different situations and tasks. Since the role involves stock replenishment and maintaining a tidy store, mention any experiences where you successfully handled multiple responsibilities or adjusted to changing priorities.
✨Ask About Training Opportunities
Since full training will be provided, show your eagerness to learn by asking about the training process. This demonstrates your commitment to growing in the role and becoming an excellent Team Member.
✨Familiarize Yourself with WHSmith
Research the WHSmith brand and its history before the interview. Understanding the company's values and mission will help you align your answers with what they are looking for in a candidate.