At a Glance
- Tasks: Join our team as a Canal Associate, engaging with the public and maintaining beautiful Scottish canals.
- Company: Scottish Canals manages iconic waterways and landmarks across Scotland, promoting nature and community.
- Benefits: Enjoy outdoor work, receive full training, and get a uniform and company mobile phone.
- Why this job: Experience stunning landscapes, meet diverse people, and develop new skills in a fun, supportive environment.
- Qualifications: Basic customer service experience, DIY skills, and effective communication are essential; driving license required.
- Other info: Work from March to November on a flexible rota, including weekends and bank holidays.
Scottish Canals are responsible for the management and development of five Scottish canals; we are custodians of bridges, buildings, locks, The Falkirk Wheel, The Kelpies and 19 water supply reservoirs in locations across Scotland. We are currently seeking cheerful, positive, and outgoing people to join our seasonal team as a Canal Associate. This is a great role for people who love nature and the outdoors, enjoy meeting new people, being out and about in the fresh air, and who want to learn new skills! You’ll meet an incredible variety of people, have the chance to experience something truly unique, work as a team, and spend time in some of the most spectacular landscapes in the country. You’ll be provided with a uniform and company mobile phone. You will receive full training for the role through our in house training scheme. You’ll be meeting and engaging with members of the public, sharing information and answering questions, keeping the canal safe and tidy. Key Duties Include: To demonstrate a commitment to support the delivery of the Scottish Canals vision and Caledonian Canal Business objectives. Working with boating customers, to deliver excellent customer service & care. Assisting with operating lock gates, bridges and managing water levels. Ensuring excellent H&S recording using digital Apps on company devices. Assisting with the operating mowers, strimmer’s, and other ground care equipment to carry out routine vegetation management. Assist, where required, utilising a variety of hand tools to carry out minor maintenance works as required. Maintain accurate and timely records as required. Perform manual labour in line with H&S Safe system of work business manual. To be successful you will ideally have: Experience of working within relevant operational environment e.g., customer service, vegetation management and general asset management. Basic DIY and maintenance skills. The ability to communicate effectively with other team members and members of the public to allow for the efficient operation of the waterway. Basic literacy and numeracy skills. Basic element of computer skills, email, Microsoft word. Full Driving licence This role attracts an hourly rate of £12.13 (£12.60 from 1st April). You will work on a rolling rota which will include weekends and bank holidays. We are looking for team members to join us from 10th March through to 2nd November , working on various locations between Fort Augustus and Laggan Locks of the Caledonian Canal. Working hours will vary according to time of year.
Canal Associates - Fort Augustus employer: Scottish Canals
Contact Detail:
Scottish Canals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canal Associates - Fort Augustus
✨Tip Number 1
Show your passion for nature and the outdoors during your interactions. When you meet with our team or during any informal chats, express your love for the environment and outdoor activities. This will resonate well with our values at Scottish Canals.
✨Tip Number 2
Familiarize yourself with the Caledonian Canal and its key features. Knowing about places like The Falkirk Wheel and The Kelpies can help you engage better with visitors and demonstrate your enthusiasm for the role.
✨Tip Number 3
Highlight any previous customer service experience you have. Being cheerful and positive is essential, so share examples of how you've successfully interacted with customers in the past to showcase your suitability for the role.
✨Tip Number 4
Be prepared to discuss your basic DIY and maintenance skills. If you have any relevant experiences, even if they are informal, mention them to show that you're ready to take on the hands-on aspects of the job.
We think you need these skills to ace Canal Associates - Fort Augustus
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and responsibilities of a Canal Associate. Highlight your love for nature, customer service experience, and any relevant skills in your application.
Tailor Your CV: Customize your CV to reflect your experience in customer service, outdoor work, and any DIY or maintenance skills. Make sure to include specific examples that demonstrate your ability to engage with the public and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the outdoors. Mention why you want to work with Scottish Canals and how your background aligns with their vision and objectives.
Highlight Relevant Skills: In your application, emphasize your basic computer skills, literacy, and numeracy. If you have a full driving license, make sure to mention it, as it's a requirement for the role.
How to prepare for a job interview at Scottish Canals
✨Show Your Passion for Nature
Make sure to express your love for the outdoors and nature during the interview. Share any personal experiences that highlight your enthusiasm for working in beautiful landscapes, as this role is all about enjoying the environment.
✨Demonstrate Customer Service Skills
Since the role involves engaging with the public, be prepared to discuss your previous customer service experiences. Highlight specific examples where you provided excellent service or resolved issues effectively.
✨Highlight Teamwork Experience
This position requires working closely with others, so emphasize your ability to work as part of a team. Share stories that showcase your collaboration skills and how you contribute to a positive team dynamic.
✨Familiarize Yourself with Basic Maintenance Tasks
Brush up on basic DIY and maintenance skills, as these are important for the role. Be ready to discuss any relevant experience you have with tools or equipment, and show your willingness to learn more during training.