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- Tasks: Help tenants find properties and support landlords throughout the renting process.
- Company: KFH is London's largest independent property services group with over 60 branches.
- Benefits: Enjoy uncapped commission, annual awards, and fun team activities like skiing trips.
- Why this job: Join a collaborative culture focused on exceptional service and personal growth in property.
- Qualifications: Proven experience in estate agency and outstanding communication skills required.
- Other info: KFH values diversity and inclusivity, making it a great place to work.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best.
We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
As one of London’s leading property services groups, we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity.
As a senior lettings negotiator, you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy, and to the final move-in day. Throughout this, you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH, we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Lettings Negotiator - Clerkenwell employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - Clerkenwell
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market, especially in Clerkenwell. Being knowledgeable about local developments and rental prices will show your commitment and expertise when discussing strategies with potential landlords.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with clients and colleagues in your previous roles. Highlighting your collaborative skills and customer service excellence will resonate well with KFH's emphasis on teamwork and client satisfaction.
✨Tip Number 4
Research KFH’s community involvement and charity work, such as their partnership with London Youth. Showing genuine interest in their social initiatives can set you apart and demonstrate that you align with their values beyond just the job role.
We think you need these skills to ace Senior Lettings Negotiator - Clerkenwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction, to demonstrate your suitability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring new thinking to KFH.
Highlight Relevant Skills: Emphasise your communication skills, negotiation abilities, and customer service experience in your application. These are key qualities that KFH is looking for in a senior lettings negotiator.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work with KFH and contribute to their legacy. Mention any specific aspects of the company or role that particularly appeal to you.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a lettings negotiator in detail. Highlight specific examples where you successfully formed relationships with clients and colleagues, as this role heavily relies on collaboration and communication.
✨Demonstrate Customer Service Skills
Since exceptional customer service is a key focus for KFH, think of instances where you went above and beyond for clients. Be ready to explain how you handle difficult situations and ensure client satisfaction.
✨Understand the Company Culture
Research KFH's values and culture before the interview. Show that you align with their commitment to collaboration, integrity, and continuous improvement by discussing how you can contribute to these aspects.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about their training programmes or how they support employee development.
