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- Tasks: Manage key client relationships and drive revenue growth in a dynamic environment.
- Company: Kepak is a global food company known for quality meat products and innovative food concepts.
- Benefits: Enjoy remote work flexibility with weekly travel to our Merthyr Tydfil site and other UK locations.
- Why this job: Join a fast-paced team, enhance customer service, and contribute to exciting new product developments.
- Qualifications: Experience in food manufacturing, strong communication skills, and a proactive approach are essential.
- Other info: Opportunity for personal growth and involvement in continuous improvement projects.
The predicted salary is between 36000 - 60000 £ per year.
Kepak is a global food company serving international retailers and food service household names with prime cuts of meat, on-trend food concepts and ready-for-market convenience foods. We are seeking a motivated individual to join our Meat Division UK Commercial team as a Key Account Manager. You will be able to interface with our key accounts in the UK and work closely with account directors and the Commercial Director, playing a crucial role in managing client relationships and driving revenue growth for the business. The role can be fully remote, but the successful candidate will be expected to travel to our Merthyr Tydfil site on a weekly basis. Other regular travel will include Kepak Meat Division sites in the UK: McIntosh Donald in Aberdeen and Bodmin site in Cornwall, and assigned accounts head office locations around the UK.
Key Responsibilities:
- Proactively manage and build customer relationships and deliver an excellent service to them, guaranteeing prompt and professional communication to address all inquiries.
- Deliver exceptional sales coordination and follow-up to create a smooth customer journey.
- Proactively strive to enhance customer service standards and refine sales support processes.
- Monitor customer satisfaction and coordinate the resolution of any complaints.
- Stock management and sales forecasting: Review of forecasted demand plan and stock availability to maintain customer service level and manage stock movements.
- General sales administration – order processing, maintenance and administration of price files, promotion calendars, management and recording of claims.
- Prepare presentations and collect market data including both desk and field market research.
- Proactively assist with NPD (new product development) processes including new line forms, pricing setup, code management.
- Proactively contribute to the sales/order closing process with existing accounts.
- Prepare monthly/weekly reports for the commercial team ensuring the accuracy of data.
- Project work: Coordination and management of continuous improvement projects within the team.
Requirements:
- Availability to travel as required within the UK.
- Exceptional customer relationship management and professionalism.
- Strong communication skills are essential.
- Ability to thrive in a fast-paced environment.
- Previous experience in a same or similar role within the food manufacturing industry.
- Excellent organisational skills, attention to detail and time management capability.
- Ability to work on own initiative to find solutions to day-to-day issues that arise.
- Ability to review and analyse data and prepare reports.
- Self-motivated with a strong work ethic.
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.
Key Account Manager | Merthyr Tydfil employer: Meatex Trading Ltd.
Contact Detail:
Meatex Trading Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager | Merthyr Tydfil
✨Tip Number 1
Familiarise yourself with Kepak's product range and their key accounts. Understanding their offerings and the specific needs of their clients will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the food manufacturing industry, especially those who have experience in account management. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client relationships and driving sales growth. Be ready to share specific examples that demonstrate your ability to enhance customer service standards and resolve complaints effectively.
✨Tip Number 4
Showcase your organisational skills by preparing a mock sales forecast or customer satisfaction report. This will not only demonstrate your analytical abilities but also your proactive approach to the role, which is highly valued at Kepak.
We think you need these skills to ace Key Account Manager | Merthyr Tydfil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the food manufacturing industry. Use specific examples that demonstrate your ability to build customer relationships and manage sales processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Account Manager role at Kepak. Mention your understanding of their business and how your skills align with their needs, particularly in customer service and sales coordination.
Showcase Your Communication Skills: Since strong communication skills are essential for this role, consider including examples in your application that illustrate your ability to communicate effectively with clients and colleagues, especially in a fast-paced environment.
Highlight Your Organisational Skills: Emphasise your organisational abilities in both your CV and cover letter. Provide examples of how you have successfully managed multiple tasks, such as stock management and sales forecasting, while maintaining attention to detail.
How to prepare for a job interview at Meatex Trading Ltd.
✨Know Your Product
Before the interview, make sure you have a solid understanding of Kepak's products and services. Familiarise yourself with their meat division and any recent developments in the food industry. This knowledge will help you demonstrate your enthusiasm and ability to engage with key accounts.
✨Showcase Your Relationship Management Skills
As a Key Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or improved customer satisfaction. This will highlight your suitability for the role.
✨Prepare for Travel Questions
Since the role requires regular travel, be ready to discuss your availability and how you plan to manage your time effectively. Highlight any previous experience you have with travel for work and how you maintained productivity while on the move.
✨Demonstrate Your Analytical Skills
The job involves stock management and sales forecasting, so be prepared to discuss how you analyse data and prepare reports. Bring examples of how you've used data to drive decisions or improve processes in your previous roles.
